Business Consultant – Dedicated Success

🔥 18 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

👻 Ghost score 10%

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Logo of Realtor.com

Realtor.com

1001 - 5000 employees

🏠 Real Estate

🛍️ eCommerce

Real Estate • eCommerce

Realtor. com is a trusted resource for home buyers, sellers, and dreamers, providing the most comprehensive source of for-sale properties compared to other national sites. With over 20 years in the digital real estate sector, it offers the information, tools, and professional expertise to facilitate the home buying and selling journey. Operated by News Corp subsidiary Move, Inc. , Realtor. com aims to streamline and enhance the experience of navigating the real estate market.

📋 Description

• Manage a select portfolio of approximately 40 high-value customer accounts. • Build strong customer relationships and establish Realtor.com as a trusted business partner. • Learn customers’ business operations and systems to provide custom consultation, data, and best practices. • Engage with customers on a personal level and celebrate business and personal milestones. • Manage the complete post-sale experience, including product implementation, training, ongoing support, escalations, retention, and renewals. • Retain and grow customer revenue. • Travel for conferences, events, and customer engagement approximately 10% of the time. • Execute company initiatives and corporate OKRs. • Understand Realtor.com business processes and products and implement enhancements that improve high-value customer experience and revenue. • Collaborate with Sales, Product, Marketing, Technology, Operations, and Finance. • Use Salesforce, Focus Fire, and other enterprise systems.

🎯 Requirements

• Bachelor’s degree. • 8 years of account management experience –key/major accounts. • Excellent verbal and written communication skills. • Ability to work with PCs, Internet and Microsoft applications (Word, Excel, and Outlook). • Salesforce experience. • Knowledge of the real estate industry. • Experience with technical customer support. • Ability to manage own schedules and priorities. • Comprehensive business knowledge and technical skill on Salesforce, Focus Fire, and other enterprise systems.

🏖️ Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage • Family forming benefits • 13 Paid Holidays • Flexible Time Off • 8 hours of paid Volunteer Time off • Immediate eligibility into Company 401(k) plan with 3.5% company match • Tuition Reimbursement program for degreed and non-degreed programs • 1:1 personalized Financial Planning Sessions • Student Debt Retirement Savings Match program • Free snacks and refreshments in each office location • Warm, welcoming, and inclusive culture • Intellectual challenges • Development opportunities to grow

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