Lead Specialist, Oracle Support Delivery

Job not on LinkedIn

🔥 18 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruit Recruit Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2009

💼 Consulting

📣 Marketing

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Consulting • Marketing • Recruitment

Recruit Recruit Ltd is a UK-based recruitment and HR consultancy specializing in providing subscription-based recruitment, retained headhunting and executive search, permanent and interim recruitment, HR consultancy and services, and training and development to SMEs, startups, and corporations across the UK and Ireland. The firm focuses on matching culture-fit talent to businesses scaling rapidly or refining their teams, and also offers case studies, vacancies, resources, and bespoke coaching to support client growth. They emphasize a pragmatic, no-nonsense approach and work primarily on B2B client engagements.

📋 Description

• Act as the primary client point of contact for daily operational delivery, production support operations, service performance, and issue resolution • Lead delivery and support activities for Oracle EBS financial applications, including AP, AR, GL, CM, and iSupplier • Coordinate end-to-end Oracle financial operations across Order to Cash and Procure to Pay cycles while considering financial process flows and accounting impacts • Lead operational reporting, performance reporting, and analytics for weekly and monthly stakeholder updates • Create and deliver client insights using Key Performance Indicators and Service Level Agreements • Coordinate with onshore and offshore client delivery teams to support data analysis, validate inputs for accuracy, and research and respond to client inquiries • Log, manage, prioritize, and resolve operational issues while maintaining visibility into service performance and delivery quality • Continually refine Operations and Service procedures, standards, and policies to align with firm and client requirements • Drive strategic efficiency improvements through business process improvement and task automation across support delivery • Manage service quality issues related to service level achievement, performance, and delivery quality, and evaluate ideas, suggestions, innovations, and problems for appropriate action or implementation

🎯 Requirements

• Minimum 10 years of experience managing Oracle application support operations • Bachelor's degree from an accredited college or university • Deep understanding of end-to-end financial process flows and accounting impacts • Strong understanding of accounting concepts and financial controls • Experience with Oracle EBS financial applications, including AP, AR, GL, CM, and iSupplier • Experience supporting Order to Cash and Procure to Pay cycles • Experience with production support operations, service management, operational reporting, performance reporting, analytics, data analysis, and issue resolution • Microsoft Office skills, including Excel and PowerPoint • Strong attention to detail and a high level of accuracy • Ability to articulate ideas effectively • Excellent written and verbal communication, facilitation, and presentation skills • Ability to travel as necessary • Currently authorized to work in the United States without the need for visa sponsorship now or in the future

🏖️ Benefits

• Contract role • Remote work arrangement • Ability to travel as necessary

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