Property Client Success Specialist

Job not on LinkedIn

🕒 September 22

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RecruitMyMom

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Manage end-to-end onboarding procedures for new clients • Send order forms and set up electricity, gas, water, and broadband accounts • Confirm active utility service status before tenant move-in • Respond promptly and warmly to incoming client queries • Maintain company response-time standards and rapid turnaround • Update and maintain client trackers and internal systems daily • Resolve billing discrepancies and direct debit issues with clients and utility suppliers • Handle service issues and complaints with care, escalating complex matters when required • Use Claude and other AI tools daily to draft communications, manage administration, and streamline internal processes • Serve as a primary client-facing anchor for tenants and landlords in the London lettings and sales market

🎯 Requirements

• Excellent command of written English with a warm, professional communication style suitable for prime and super-prime market clients • High level of personal organisation and attention to detail • Proactive mindset with a demonstrated tendency to identify operational issues and suggest solutions • Comfort and confidence in learning and using digital tools • Willingness to adopt AI platforms like Claude daily (full training provided) • Remote working capability with complete availability during UK business hours • Previous customer service, client coordination, lettings, or property administration experience is a strong plus • Required software skills: Facebook, Google Workspace, LinkedIn, WhatsApp, Claude

🏖️ Benefits

• Full training on internal systems, order management tools, billing platforms, and AI tools (Claude) provided • Fast-growing, team-focused culture • Genuine long-term career progression • Direct engagement with accessible leadership