Principal Product Manager, Commerce

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recurly

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

☁️ SaaS

💳 Fintech

🛍️ eCommerce

SaaS • Fintech • eCommerce

Recurly is a leading global subscription management platform that specializes in creating personalized and engaging subscriber experiences. They offer a range of solutions such as payments orchestration, subscriber management, recurring billing, churn management, and revenue recognition. The platform supports various industries including streaming media, digital publishing, consumer goods, and telecommunications. Recurly provides tools and expertise for automating billing, revenue management, and forecasting, allowing businesses to optimize their subscription models and increase ROI. With integration and compliance solutions, Recurly helps companies to manage their subscription processes efficiently and effectively.

📋 Description

• Own the vision, product strategy, and roadmap for Recurly Commerce • Take direct accountability for the commercial success of the product line • Build and scale a B2B product from early bets to traction • Develop a differentiated roadmap using Shopify ecosystem knowledge • Align Engineering, Sales, Marketing, and Customer Success stakeholders • Partner with Sales and Marketing on positioning, pricing, and enablement • Engage directly with customers and prospects to validate ideas and build pipeline confidence • Manage the end-to-end product lifecycle from discovery through launch • Define and own KPIs including subscriber growth, retention, merchant health, and ACV • Write specifications, handle customer escalations, draft sales talk tracks, and troubleshoot webhook issues with Engineering

🎯 Requirements

• Built and scaled a B2B product from the ground up in a startup environment • Deep, hands-on familiarity with the Shopify ecosystem, including API architecture, Shopify Plus, and partner/app requirements • Ideally, experience in subscription, billing, or commerce-adjacent products • Entrepreneurial, GM mindset with comfort operating in ambiguity and accountability for outcomes • Track record of driving alignment and results across Product, Engineering, Sales, Marketing, and Customer teams • Strong product management fundamentals in vision-setting, strategy, and roadmapping • Technical fluency in APIs, infrastructure, and data; ability to reason about technical trade-offs • Ability to adapt communication for customers, sales representatives, engineers, and executives • 7+ years of B2B SaaS product management experience, including direct 0-to-1 ownership

🏖️ Benefits

• Medical, dental and vision benefits • Life insurance • Short- and long-term disability • Hospital indemnity • Critical illness coverage • Employee accident protection • Health savings account (HSA) with company contribution • Flexible spending account (FSA) options • Employee assistance program • Legal Insurance • Pet Insurance • 401(k) Retirement Plan and company match • Flex Time Off • Company Events • Training/Development • Tuition reimbursement • Commuter benefits • Volunteer opportunities • Reasonable accommodations for candidates with disabilities in the recruiting process