Donor Recruitment Account Manager

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Logo of American Red Cross

American Red Cross

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Identify, develop, and implement creative strategies to attract, manage, and retain blood drive Sponsors and feeder groups • Schedule blood drives by assigned Sponsors to meet collection goals • Provide organizational and operational support to sponsor contacts • Coordinate with collections personnel to ensure positive Sponsor and donor experiences and efficient operations • Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers, and volunteer Telerecruiters • Develop knowledge of the community, including its government, demographics, and organizations, and apply it to servicing Sponsor groups and expanding the blood program • Maintain accurate system records and provide tracking and statistical data on Sponsor group performance • Use organizational tools, technology, and strategies to improve customer service, efficiency, and productivity

🎯 Requirements

• Bachelor’s degree OR a combination of education and work experience • 1 year of related experience preferred, or equivalent combination of education and related experience required • Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills preferred • Ability to effectively implement programs preferred • Good organizational skills and ability to handle multiple priorities effectively required • Excellent oral and written communication skills, including training and presentation skills required • Current valid driver's license and good driving record required • May be required to travel to sites throughout the Red Cross organization • Sales experience preferred

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • 11 paid holidays, comprising six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and Long-Term Disability and Insurance • Service Awards and recognition • Mentors who empower career growth along a purposeful career path

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