Principal Enablement Manager

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🔥 1 minute ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

💵 $170k - $200k / year

⏰ Full Time

🔴 Lead

📚 Learning and Development

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Redis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $1.2M Secondary Market - Redis on 2021-12

SaaS • B2B • Artificial Intelligence

Redis is an in-memory data platform and open-source data store that provides low-latency caching, streaming, search, and real-time data services. It offers both Redis Cloud (a managed SaaS offering) and Redis open-source software for on-prem/hybrid deployments, plus a suite of tools and extensions—Redis Iris (real-time context for AI agents), Redis Context Retriever, LangCache, Redis Flex (tiered RAM+flash storage), Active-Active multi-region replication, Redis Insight UI, and client SDKs. Redis is used for core workloads like caching, session management, real-time messaging/streams, feature stores, vector search and semantic search for RAG/AI, fraud detection and real-time decisioning, targeting developers and enterprise customers across industries such as financial services, e-commerce/retail, gaming, healthcare and telco.

📋 Description

• Build, administer, and continuously improve just-in-time enablement workflows across the GTM technology ecosystem • Translate business priorities, product launches, sales plays, performance signals, and field needs into targeted enablement experiences • Establish operating processes for intake, prioritization, design, launch, adoption, and continuous improvement • Partner with Sales, Customer Success, Marketing, Product, Product Marketing, Revenue Operations, and regional leaders • Define and maintain the enablement technology roadmap, including integrations, governance, data quality, permissions, and system administration • Create scalable enablement recommendation mechanisms based on role, stage, skill gaps, pipeline context, priorities, and behaviors • Define measurement frameworks for GTM competencies, skills, and behaviors • Develop reporting views and dashboards for readiness, adoption, proficiency, and field execution • Establish indicators connecting enablement activity to behavior change, pipeline, ramp time, productivity, and revenue • Improve data quality, source-of-truth definitions, and reporting consistency with Revenue Operations, Business Intelligence, and sales leaders • Identify skill gaps and prioritize interventions • Run operating rhythms for reviewing insights, communicating findings, and turning measurement into action • Design and run structured field communications processes • Define communication standards, channels, audiences, ownership, governance, and service levels • Build integrated communications calendars and segmentation practices • Measure communication reach, engagement, comprehension, and downstream action • Support Sales Kickoff general session content and other high-visibility GTM events • Partner with executive speakers and content owners on narratives, learning objectives, audience outcomes, and calls to action • Build content plans, timelines, review processes, speaker preparation materials, and delivery standards • Connect event messaging to follow-on enablement, manager reinforcement, communications, and measurement • Develop AI guidance, learning experiences, workflows, and use cases for GTM teams • Identify AI opportunities in productivity, customer engagement, preparation, coaching, content discovery, forecasting, and execution • Partner on AI governance, adoption standards, and change management • Build role-based AI enablement for sellers, managers, customer success, marketers, and GTM leaders • Establish AI adoption and impact measures

🎯 Requirements

• 8+ years of experience in GTM enablement, enablement operations, sales operations, revenue operations, learning operations, business operations, or a related field • Experience building and operating enablement programs, systems, workflows, and processes in a complex B2B technology organization • Demonstrated ability to develop measurement frameworks and reporting that connect skills, behaviors, and program adoption to business outcomes • Strong experience with enablement technology, CRM data, learning systems, sales productivity tools, analytics platforms, or related GTM systems • Experience designing structured internal communications programs for a distributed or multi-segment field organization • Experience supporting executive-level events, Sales Kickoff, company meetings, or other high-visibility programs • Practical experience applying generative AI to enablement, sales, operations, productivity, or knowledge management • Strong project and program management skills, including the ability to manage ambiguity, dependencies, deadlines, and multiple senior stakeholders • Excellent written, verbal, and presentation skills • Systems-thinking mindset and bias toward scalable, repeatable, measurable solutions • Comfort operating hands-on while influencing strategy across functions and levels • Experience in a high-growth SaaS, cloud, data, infrastructure, developer tools, or enterprise technology company • Experience with signal-driven or adaptive enablement models • Experience with competency frameworks, skill taxonomies, behavioral measurement, call intelligence, coaching, or performance analytics • Experience administering or integrating CRM, LMS, sales readiness, conversation intelligence, internal communications, knowledge management, or business intelligence tools • Experience creating AI adoption strategies, prompt libraries, agentic workflows, or role-based AI learning programs • Familiarity with change management, adult learning principles, instructional design, and reinforcement strategies

🏖️ Benefits

• Competitive salaries and equity grants • Unlimited time off • H/D/V coverage • 401K • FSA • Commuter benefits • Frequent team celebrations and recreation events • Home internet & phone stipend • Learning and development opportunities • Ability to influence a high-performance company on its way to IPO • Comprehensive health and wellness benefits • Discretionary bonuses • Stock options • Commission plan may apply

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