Mobile Account Coordinator

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $54.8k - $71.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Redwing Shoes

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏭 Manufacturing

🛒 Retail

👗 Fashion

Manufacturing • Retail • Fashion

Redwing Shoes is a leading American footwear company that specializes in manufacturing and selling high-quality work and lifestyle boots and shoes for both men and women. Established in 1905, the company offers a wide range of products, including safety toe shoes, waterproof boots, and classic moccasins, as well as accessories like socks, hats, and shoe care products. Redwing Shoes is known for its durable and rugged designs, catering primarily to workers and heritage footwear enthusiasts. The company also provides repair services and maintains a strong focus on heritage style and quality craftsmanship.

📋 Description

• Support onboarding, activation, and ongoing management of mobile service accounts • Partner with Inside Sales, Operations, and cross-functional teams to transition prospects into active customers • Oversee company truck calendars and maintain accurate views of availability, capacity, and scheduling needs • Identify scheduling gaps, underutilized assets, conflicts, and truck-utilization opportunities • Notify the Industrial team when additional business is needed to fill available capacity • Assist with scheduling, routing, and calendar adjustments • Communicate schedule changes and capacity concerns to relevant stakeholders • Bridge Industrial and DTC teams during new-account development and implementation • Coordinate internal discussions to evaluate prospective accounts and determine operational requirements • Identify trucks, equipment, personnel, and other assets needed to support new business • Confirm company capabilities and capacity before commitments are finalized • Coordinate onboarding requirements, timelines, resources, and internal assignments • Track new-account progress and communicate implementation risks • Document and communicate operational details and customer expectations • Monitor initial service activity and assist with corrective actions • Provide updates on truck availability, scheduling gaps, account status, and conversion progress • Maintain records of account requirements, assigned assets, launch dates, and outstanding tasks • Identify onboarding and scheduling challenges and recommend process improvements • Help develop procedures for evaluating, activating, and transitioning new accounts

🎯 Requirements

• High school diploma or equivalent required • Three (3) or more years of experience in customer service, scheduling, coordination, operations support, sales support, or supporting cross-functional sales teams • Knowledge of customer service, account support, scheduling, and coordination processes • Strong organizational skills with ability to manage multiple priorities, schedules, and deadlines • Excellent verbal and written communication skills • Strong problem-solving and decision-making skills • High attention to detail, accuracy, and follow-through • Ability to build collaborative working relationships across departments and functions • Strong customer-focused mindset • Ability to prioritize work independently and adapt to changing business needs • Proficiency in Microsoft Office applications, including Outlook, Excel, and Teams • Ability to learn new software and systems • Ability to analyze scheduling, account, and operational information • Ability to work U.S. Central Time (CT) business hours • Ability to work from a state where the company is authorized to conduct business and employ workers • Satisfactory background check • Must meet drug-free workplace requirements

🏖️ Benefits

• Medical, dental, and vision coverage • Health savings and flexible spending accounts • Life and disability insurance • Generous paid time off and holidays • 401(k) match • Employee discounts • Free EAP services • Financial planning assistance • Well-being coaching • Fully remote work flexibility • Limited travel during onboarding, training, and other business-related activities