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Field Service Technician II

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đź•’ May 22

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Logo of REES

REES

51 - 200 employees

Founded 1975

🏗️ Construction

🏠 Real Estate

🏥 Healthcare

Construction • Real Estate • Healthcare

REES is an architecture and interior design firm that creates commercial and residential environments across Oklahoma and Texas. They partner with clients through listening, collaboration, and interactive design to deliver projects such as corporate headquarters, healthcare facilities, multifamily housing, and nonprofit spaces. REES maintains offices in Oklahoma City, Dallas, and Houston and highlights work for clients including a women’s healthcare center, private equity headquarters, a Fortune 500 tech company headquarters, and lakeside multifamily housing.

đź“‹ Description

• Responsible for installation, maintenance, and troubleshooting of monitoring equipment used in customer facilities. • Verifying the set up, and configuration of Rees monitoring equipment in customer environments, ensuring proper functionality and compatibility. • Diagnose and troubleshoot technical issues with Rees monitoring equipment that are identified during calibration executions. • Perform repairs and maintenance tasks on a wide range of electronic and mechanical components within Rees monitoring systems. • Calibrate and inspect Rees monitoring equipment to ensure accurate readings and compliance with industry standards and regulations. • Read and interpret schematics, mechanical drawings, and technical documentation to effectively carry out repairs and maintenance procedures. • Utilize a variety of test meters and diagnostic tools to identify equipment malfunctions and perform accurate assessments and calibrations. • Responsible for reviewing job plans prior to installation and submitting job status updates in accordance with project requirements. • Accountable for recording data to support IOQ protocols. • Maintain a well-organized inventory of parts and supplies required for on-site service, ensuring availability for prompt resolution of issues. • Communicate with customers to provide project updates, address service-related inquiries, and deliver exceptional customer support. • Collaborate with technical support teams to escalate and resolve complex technical challenges. • Travel to various customer facilities within the designated region to fulfill job responsibilities, providing timely and reliable service. • Other duties as assigned

🎯 Requirements

• High school diploma or equivalent; relevant technical certifications or associate degree preferred. • Minimum of 2 years of experience as a Rees Technician and / or 3 years industry experience, with a proven track record of successful installations, using problem-solving skills and can think analytically to troubleshoot complex technical issues, and repair Rees monitoring equipment. • Experience working with electrical, mechanical, or computer networking equipment. • Proficiency in interpreting schematics, mechanical drawings, and technical documentation. • Familiarity with a wide range of test meters and diagnostic tools used in electronics and equipment maintenance. • Strong problem-solving skills with the ability to diagnose and resolve technical issues effectively. • Excellent communication and customer service skills, capable of interacting professionally with customers. • Ability to work independently, manage time efficiently, and prioritize tasks to meet service deadlines. • Physical ability to lift 75 pounds and climb OSHA approved equipment. • Professional appearance and appropriate personal hygiene. • A valid driver's license, a clean driving record, and the capability to operate a company or personal vehicle are required. • Strong attention to detail and commitment to maintaining accurate records and inventory. • Flexibility to adapt to changing work environments and requirements.

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