Field Account Manager

🔥 1 minute ago

🦌 Connecticut, Florida, +5 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🍁 Vermont – Remote

💵 $74.1k - $118.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Manage an assigned book of business and achieve renewal and retention objectives • Build strong executive and operational relationships with customer stakeholders • Conduct regular business reviews to demonstrate ROI and value realization • Monitor customer health and proactively address risks, concerns, and adoption challenges • Drive customer engagement strategies that increase product utilization and satisfaction • Identify whitespace opportunities across the customer portfolio • Develop and execute account growth plans • Generate upsell and cross-sell opportunities aligned to customer needs and strategic initiatives

🎯 Requirements

• Proven success managing and growing existing customer relationships • Experience managing renewals, expansion opportunities, and customer retention initiatives • Strong communication, presentation, and relationship-building skills • Ability to collaborate across multiple internal functions • Experience utilizing CRM systems such as Salesforce • SaaS, data, analytics, risk, fraud, identity, or technology industry experience • Experience conducting executive business reviews and strategic account planning • Demonstrated ability to uncover customer challenges and align solutions to business outcomes

🏖️ Benefits

• Country specific benefits • Accessible hiring process and workplace accommodations • Equal opportunity employment