Community Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 10%

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Progress Residential®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏠 Real Estate

🏢 Enterprise

🏪 Marketplace

Real Estate • Enterprise • Marketplace

Progress Residential is one of the largest providers of single-family rental homes in the United States, offering over 90,000 homes across the country. The company is focused on building a new way of renting homes with an emphasis on innovation, disrupting the traditional real estate market. Progress Residential prides itself on being a certified "Great Place to Work" and offers a range of career opportunities in property management, corporate roles, contact centers, renovations, and information technology. The company is committed to creating a community and providing a great experience to both its residents and employees, emphasizing values such as teamwork, creativity, and support for community initiatives.

📋 Description

• Travel to oversee the day-to-day financial, administrative, sales and marketing, and maintenance operations of communities • Ensure company standards are achieved and excellent customer service is delivered • Directly supervise onsite staff and facilitate successful property management while onsite • Regularly inspect properties and take action to ensure compliance with safety, industry, and state/city/federal regulations • Identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability • Analyze market and economic trends and implement marketing and leasing strategies to achieve occupancy and revenue goals • Monitor traffic logs, budgets, renewals, marketing data, and related property information • Develop resident retention by responding to residents and addressing service issues • Manage repair and maintenance requests and ensure appropriate responses to resident service orders • Verify and inspect vacant units and oversee preventative maintenance programs • Partner with the Regional Manager to create operating income and expense budgets • Follow purchasing, expense monitoring, approval, payable, and purchase order procedures • Monitor vendor statements and balances • Prepare weekly and monthly property operational and financial reports • Review income and expense reports and report budget variances • Coordinate revenue collection and documentation and collect delinquent accounts • Hire, train, supervise, develop, and mentor property staff • Conduct performance evaluations and corrective action as needed • Travel up to 100% of the time to other sites as scheduled • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Business, Management, Real Estate, or a related field; equivalent combination of education and relevant experience will also be considered • 3–5 years of property management experience, including responsibility for property operations, resident/customer service, and financial performance • Ability to travel as needed via automobile and air transportation for business meetings, training, and company events • Proficiency in Microsoft Office Suite, particularly Word and Excel • Comfort learning and utilizing property management technologies and systems • Strong verbal and written communication skills • Ability to build productive relationships with residents, clients, vendors, and team members • Demonstrated ability to prioritize multiple responsibilities and perform effectively in a fast-paced environment • Understanding of accounting and financial principles related to property operations and budgeting • CAM (Certified Apartment Manager) and/or CAPS (Certified Apartment Portfolio Supervisor) designation may be required in accordance with applicable state or local regulations • Experience with Yardi or similar property management software • Monday-Friday work schedule; schedule may vary • Some overtime may be required and ability to work extended hours as needed to meet business needs • Satisfactory background and drug screen required for employment • Ability to travel locally, overnight, in specific regions or states via automobile and airplane may be required • May occasionally lift up to 30 pounds

🏖️ Benefits

• Performance-based bonuses • Medical insurance • Dental insurance • Vision insurance • Parental leave • 401(k) with company match • PTO based on tenure • 13 paid holidays • 1 floating holiday • Quarterly summits • Town hall meetings • Continuous training • Collaboration, recognition and having fun while doing important work