Application Administrator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $75.1k - $103.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Republic Services

Republic Services

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

Consulting • Logistics • Environmental Solutions

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Configure and support complex software application issues experienced by end users. • Serve as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects. • Diagnose and resolve complex software application issues escalated by other software application team members. • Provide accurate and effective solutions and consistently high-quality end-user support. • Engage IT and business resources to resolve technical issues and support business processes while updating users on resolution progress. • Coach and mentor newer or less experienced team members. • Perform IT-related activities for projects supporting company priorities. • Identify and recommend system modifications to reduce user issues. • Fully document issues and resolutions in the incident tracking system. • Apprise team, peers and management of new support issues. • Document processes and procedures for training IT teams and end users. • Perform other job-related duties as assigned.

🎯 Requirements

• 2 years of business systems analytical experience, including the ability to flow chart processes. • 2 years of experience with Structured Query Language (SQL). • Experience working with an off-shore development and QA team. • Experience writing reports, business correspondence and procedures manuals. • 2–4 years of experience with administrating and supporting end user applications. • This position is not sponsorship eligible.

🏖️ Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO)

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