Collections Specialist

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Republic Services

Republic Services

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

Consulting • Logistics • Environmental Solutions

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Contact customers via phone, fax, email, or standard letter to bring accounts current • Complete system-assigned tasks within designated timeframes • Reconcile and apply customer payments posted on account • Monitor delinquent accounts and complete high-priority tasks • Research billing concerns and misapplied payments, escalating complex matters • Identify systemic or recurring issues affecting the portfolio • Process delinquent customer payments and negotiate payment arrangements or settlements • Engage management and/or sales to resolve customer issues and outstanding receivables • Document actions taken on assigned accounts in the system • Respond to requests from Sales, Customer Service, Billing, and Controllership • Initiate or process write-offs, bad debt recoveries, and credit memos • Perform other job-related duties as assigned

🎯 Requirements

• High School diploma or GED • A thorough knowledge and understanding of collections transactions and processes • 2 years of collections or relevant experience required

🏖️ Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance and accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • 401(k) plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

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