Senior Sales Operations Manager

🔥 17 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Reputation

Reputation

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation's AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

📋 Description

• Design and implement scalable sales processes and systems to enhance Account Executive and CSM productivity and leadership visibility • Align sales representatives with accounts based on compensation plans and designated territories • Collaborate with sales leadership and other departments to improve RFP responses and related systems and processes • Own the Bid Desk process and collaborate with AEs, SEs, sales leaders, product management, and engineering to approve or reject non-standard customer requirements • Ensure Reputation’s customer commitments can be met • Develop and distribute key metrics • Automate alerts requiring leader attention and provide sales performance insights • Collaborate with the SFDC Admin team and Marketing Operations to maintain Salesforce and the go-to-market technical stack • Oversee and evaluate sales technologies to ensure effective usage • Lead Salesforce enhancements, including custom development and integration • Audit and resolve data issues while maintaining high data quality standards • Use Gemini, Notebook LLM, and Zapier to improve sales efficiency • Collaborate virtually with the team through regular meetings, communication tools, and ongoing support

🎯 Requirements

• BA/BS degree with 8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering • Preferably relevant consulting experience • Demonstrated success designing and implementing sales processes and go-to-market systems at SaaS companies • Experience with CRM systems and sales methodologies • Experience managing operations across multiple global offices is highly desirable • Excellent analytical and problem-solving skills • Strong project management capabilities • Exceptional communication and stakeholder management skills • Solid financial understanding and skills • Exceptional ability to prioritize, communicate, and manage tasks efficiently • Flexible and fast learner, capable of adjusting to changing environments • Passion for leading initiatives with a keen interest in sales and technology • Strategic thinker with a continuous improvement mindset

🏖️ Benefits

• Flexible PTO for salary paid employees • Hourly employees accrue PTO based on tenure and receive 5 sick days annually; sick days available day 1 • 10 company paid holidays plus 4 additional “Extended Company Holidays” • Multiple medical and dental plan options • 100% company paid vision coverage • 401k through Fidelity • Paid parental leave for all eligible employees as of day 1 of employment • Employer-paid short- and long-term disability insurance • Employer-paid life insurance • Critical Illness, Accident & Hospital Indemnity insurance • Employee Assistance Program (EAP) • PerkSpot employee discount program • Wellhub (Gym Pass) virtual wellbeing apps, coaching, and gym memberships • Carrot Fertility support for fertility, family planning, maternity, parenting, and hormonal health • Omada virtual prevention and physical therapy program • Ladder supplemental life insurance • SoFi financial wellbeing platform with 1:1 advice • Fetch pet insurance discount program • Spring Health for Guardian virtual mental health support • XP Health for Guardian virtual eyewear platform • Rate.com mortgage services discount program

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