Claims Manager – Rental Vehicle

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Lead, coach and develop Team Leads and adjusters; hold regular 1-on-1s, set goals and run performance reviews • Own team results on cycle time, severity, reserve accuracy, litigation rate and file quality • Approve reserves and settlements within authority; escalate larger exposures with a clear recommendation • Manage hiring, onboarding, staffing levels, workload balance and succession planning • Run the team’s weekly and monthly business reviews and report results, risks and actions to the VP • Serve as a day-to-day contact for carriers, clients and program managers; respond to audits and corrective action requests • Ensure handling follows client instructions, regulations and internal SOPs; run quality assurance and coaching programs • Review aging inventory, high-exposure files and litigation with leads and drive action plans • Partner with Legal, SIU, Finance, Training and Product teams on process, technology and cost improvements • Manage vendors, panel counsel and the team’s budget and expense targets

🎯 Requirements

• Candidates must reside in an eligible U.S. state throughout employment • Candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States cannot be hired • 8+ years of claims experience, including 3+ years supervising a team of leads • Strong command of commercial auto or rental vehicle claims, including BI, APD and litigation • Demonstrated results in performance management, quality and financial outcomes • Excellent client-facing, written and analytical skills; comfort with data and dashboards • Bachelor’s degree required • AIC, CPCU, juris doctor or similar a plus • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license • Willing to obtain any additional required licenses within 60 days, including state testing

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • 100% remote (home-based) role designed to support your work-life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want

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