Customer Service Representative, Bilingual

🕒 May 16

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Resolv Global

51 - 200 employees

Founded 2022

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.

📋 Description

• Support growing US-based customer support operations • Handle inbound and outbound customer interactions • Work in a fast-paced support environment • Collaborate with internal teams to resolve customer inquiries

🎯 Requirements

• Previous US BPO / call center experience • Excellent spoken and written English • Strong customer service and communication skills • Experience handling inbound and/or outbound customer interactions • Ability to multitask and work efficiently across multiple systems • Professional, reliable, and detail-oriented mindset • Comfortable working in structured remote environments

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