Business Systems Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $100k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Resonate

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

Marketing

Resonate is an advertising services company founded in 2008, focused on empowering brands and agencies through deep consumer intelligence. Their AI-driven platform offers actionable consumer data for a post-cookie environment, enabling businesses to understand the values and motivations behind consumer behavior. By emphasizing a people-centric approach, Resonate helps organizations craft meaningful engagements and enhance customer experiences through advanced marketing analytics, attitudinal targeting, and effective media activation. The company has received accolades for its innovative analytics platform and commitment to fostering strong relationships between brands and consumers.

📋 Description

• Own Salesforce Sales Cloud administration, configuration, Flow-based automation, user access, and security • Refactor legacy Salesforce automation and address technical debt • Maintain and extend Power BI, ChurnZero, ZoomInfo, Salesloft, DocuSign, Account Engagement (Pardot), and Marketing Cloud Intelligence (Datorama) • Administer, troubleshoot, and understand data flows between connected systems and Salesforce • Partner with Sales, Marketing, Finance, and Customer Success to identify underlying business problems and design solutions • Run system enhancements and integration projects end-to-end, including scoping, prioritization, building, testing, rollout, and documentation • Translate requirements between technical partners and non-technical stakeholders • Maintain data integrity, data quality, and documentation across connected systems • Balance approximately 80% project work with 20% day-to-day support

🎯 Requirements

• 5-8 years of hands-on experience administering and configuring Salesforce in a growing organization, including Flow and process automation • Demonstrated experience supporting a broader business systems stack beyond Salesforce • Track record of owning a business systems function largely independently • Strong project management instincts, including scoping, sequencing, and delivering multi-step initiatives without a dedicated PM • Ability to bring structure to loosely defined problems without over-engineering • Communication skills for technical and non-technical audiences • Salesforce CPQ experience is a strong signal; Resonate is willing to teach it • Power BI or Tableau experience maintaining and extending reporting • SQL and Git or another version control setup • Account Engagement (Pardot), Marketing Cloud Intelligence (Datorama), or Accounting Seed experience • Jira and Confluence experience • Experience at a smaller or mid-sized company with broad ownership is a strong signal

🏖️ Benefits

• Annual bonus program tied to company performance • Medical, dental, and vision coverage, including HSA • Company-paid disability and life insurance with a life insurance buy-up option • 401(k) with company match • Flexible PTO plus 10 paid holidays • Paid parental leave • Access to wellbeing and employee assistance programs, including free and unlimited access to 20+ health professionals and wellbeing coaches for you and your family members • Remote-first environment with genuine flexibility and very little travel

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