Client Services Project Coordinator

Job not on LinkedIn

🔥 4 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Process rebate applications and related documentation in accordance with program guidelines and established service level agreements. • Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases. • Coordinate project activities, deliverables, timelines, and documentation to support successful program execution. • Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements. • Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements. • Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps. • Support program launches, system updates, and operational changes through testing, validation, and process documentation. • Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience. • Maintain accurate records and audit documentation in accordance with program and client requirements. • Assist with special projects, operational initiatives, and administrative tasks as needed. • Other duties as assigned.

🎯 Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred. • 2+ years of experience in data entry, project coordination, program administration, operations support, or a related field. • Strong attention to detail and commitment to data accuracy. • Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines. • Proficiency in Microsoft Office, including Excel, Word, and Outlook. • Experience working with databases, CRM systems, or other data management platforms preferred. • Ability to analyze information, identify discrepancies, and resolve issues efficiently. • Strong written and verbal communication skills. • Ability to work independently as well as collaboratively within a team environment. • Experience in rebate processing, energy efficiency programs, utilities, or other regulated program environments is a plus. • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

🏖️ Benefits

• Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. • The compensation range for the base salary for this position is $18-$20/hour. • In addition to base pay, employees may be eligible for a discretionary annual bonus. • Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees. • Comprehensive benefits package designed to promote health, financial security, and work-life balance. • Includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.