Program Associate

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

💼 Consulting

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Serve as the primary point of contact for Community-Based Organizations (CBOs) and program partners, supporting communication and engagement with utility energy efficiency programs. • Assist with outreach, partner engagement, and ongoing relationship management. • Represent the utility and program at community events, outreach activities, and partner meetings by staffing information tables, engaging with the public, and providing program information and support. • Collect, review, and maintain program data, invoices, and supporting documentation for accuracy and completeness. • Prepare weekly, monthly, and ad hoc reports for internal and external stakeholders. • Track project activities, milestones, deliverables, and deadlines using database systems and project tracking tools. • Review partner activities and documentation to ensure compliance with program requirements. • Identify and escalate issues, recommend solutions, and communicate potential scheduling or project conflicts. • Prepare and maintain reports, spreadsheets, and project documentation. • Collaborate with internal teams to resolve data, process, and documentation issues to ensure successful program execution. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree or 2+ years of relevant work experience in customer service, energy efficiency, or working with community-based organizations • Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively • Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives • Experience with Microsoft Word, Excel, OneNote, and Teams • Experience with Salesforce or other CRM systems • Valid driver's license • Willingness and ability to regularly travel throughout the state of Illinois, including visits to Community-Based Organizations, program events and outreach activities, and regional meetings and trainings • Interest in sustainability and passion for making a meaningful impact on the environment • Excellent verbal and written communication skills with clients, the public, and all levels of internal employees • Exceptional attention to detail, time management, and organizational skills • Self-motivation and exceptional follow-through skills • Ability to work independently and collaboratively within a team environment • Successful completion of a comprehensive background check and reference check • Pre-employment drug screen may be required, if applicable to the position

🏖️ Benefits

• Three weeks of paid vacation annually • Paid holidays • 401(k) retirement plan with employer match • Medical coverage • Dental coverage • Vision coverage • Parental leave • Employee assistance program • Commuter benefits • Additional supplemental offerings • Potential eligibility for a discretionary annual bonus • Equal employment opportunity protections • Comprehensive background check and reference check as employment contingencies • Pre-employment drug screen may be required if applicable to the position