Manager, RCM Services

🕒 June 10

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RethinkFirst

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📚 Education

Healthcare Insurance • Artificial Intelligence • Education

RethinkFirst is a company dedicated to transforming behavioral health through clinical expertise, data science, and technology. By leveraging these strengths, RethinkFirst aims to empower its customers and drive improved outcomes, thereby positively impacting the lives of millions worldwide. The company provides solutions for various sectors, including schools and businesses, by supporting students and employees alike with mental health resources and tools. With substantial contributions in education, such as working with eight of the largest school districts and supporting over 3 million students, and in corporate wellness, such as reducing absenteeism for companies like Volvo, RethinkFirst utilizes AI and big data to predict patient progress and enhance clinical outcomes. Its services extend across 225 countries, significantly influencing 11 million lives globally.

📋 Description

• Ensure strict HIPAA-compliant confidentiality with all client-related data • Oversee the day-to-day operations of Rethink’s Revenue Cycle Management services. • Supervise a team of Customer Billing Advocates • Serve as the Billing subject matter expert resource internally and externally. • Identify and implement opportunities to improve service quality • Work directly with clients who may be escalated • Build a strong team committed to achieving goals • Assess existing processes to ensure compliance with payor requirements • Make recommendations to improve operational protocols • Communicate staff hiring needs based on workload • Train, direct, develop and evaluate staff • Facilitate regular staff meetings • Work account Aging Reports as needed

🎯 Requirements

• Minimum 2-5-year Supervisory experience • Minimum 3-5-year Insurance Billing experience • Strong verbal and interpersonal skills • Positive attitude and love a good challenge • Strong leadership qualities • Bachelor's degree preferred • Proficient using Microsoft Suite (Excel, Outlook, Word) • Experience using billing software Kareo or Azalea

🏖️ Benefits

• Health insurance • Professional development opportunities

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