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Information Request Specialist

🕒 September 21

Where this job comes from

Posted on Revecore's careers page, not through a job board

First seen by Remote Rocketship September 21

Still open on Revecore's site. Checked 3 hours ago.

Logo of Revecore

Revecore

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Update patient accounts with information received from hospitals • Follow up with Contact Specialist • Access client connections and computer systems to obtain information needed to update accounts • Monitor requests to ensure they do not age beyond the required timeframe • Facilitate timely resolution of client accounts for assigned clients • Act as liaison between claims representatives and providers • Perform special projects or assigned tasks • Assist IT in resolving access issues

🎯 Requirements

• High school diploma or equivalent required • Working knowledge of Excel and Word • Ability to gain proficiency in varied hospital databases and internal applications • Strong computer navigation skills • Experience using multiple software programs simultaneously • Effective verbal and written communication • High level of customer service skills • Ability to work independently with minimal direction and supervision • Ability to learn client and Operations processes • Accurate work with strong attention to detail • Skilled in organizing, prioritizing, and following through on assignments • Quiet, distraction-free home work environment • Secure internet connection • Home internet speeds greater than 20 Mbps download and 10 Mbps upload • Workspace accommodating workstation equipment and related materials • Must reside in the United States within an eligible listed state • Eligibility to work in the United States • Successful employment-history verification and background check

🏖️ Benefits

• Extensive multi-week training with ongoing support from teammates following training • Access to a robust knowledgebase for continued reference • Visibility to individual performance metrics for goal setting • Computers and necessary work equipment provided • Involved management support for productivity metrics • Remote work from home • Secure internet and home workspace requirements provided as role guidance

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