VP, Client Services

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RevHealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

💊 Pharmaceuticals

🧬 Biotechnology

💰 Private equity on 2022-08

Pharmaceuticals • Biotechnology

RevHealth is an independent, full-service healthcare communications agency that partners with progressive healthcare companies to translate cutting-edge science, launch novel therapies, and help life-changing treatments reach the patients who need them. The agency emphasizes bold, tailored strategies and creative work across disciplines (including digital and AI-enabled approaches) to shape industry conversations and support product launches for biotech and pharmaceutical clients. Proudly independent, RevHealth focuses on strategic communications and commercialization support for life sciences organizations.

📋 Description

• Build successful partnerships with clients and lead client management across all teams. • Proactively identify strategic opportunities and propose new ideas to existing clients. • Drive business through strategic and creative recommendations. • Work directly with brand teams on the development of brand goals/objectives/strategies. • Ensure all materials remain on target and effectively communicate core brand strategies. • Understand products, competitors, market dynamics, and changes likely to affect the category. • Facilitation and attendance at all client meetings. • Ensure adherence of agency/client process. • Ensure the accuracy of all files/communications to clients. • Run internal kick-off meetings and provide strategic oversight. • Review jobs supporting new strategies or special tactics. • Manage and drive internal deliverables. • Provide meticulous direction of day-to-day workflow on all agency client business. • Development of (brand plans/tactical plans/WOs/annual SOW/creative briefs, etc.). • Manage and mentor junior account team members. • Develop and track SOW budgets and finances. • Development/management of annual SOWs, monthly financials, tracking of monthly hours, and monthly client accruals. • Serve as a trusted advisor to senior clients, shaping scientific communication strategies that resonate with diverse audiences (HCPs, patients, payers, advocacy groups). • Lead high-level client engagements and expand partnerships through innovative and impactful approaches. • Identify opportunities to incorporate AI-powered insights, real-world data, and digital engagement tactics into client solutions.

🎯 Requirements

• 8+ years of pharmaceutical agency experience • HCP experience preferred • Supervisory experience and mentoring abilities • Extensive experience in successfully leading product launches, including experience with accelerated approvals • Demonstrated success integrating digital strategies, AI tools, and data-driven insights into medical communications • Excellent ability to manage client relationships, especially sensitive issues, and effectively problem-solve • Self-reliant, capable of operating independently • Ability to multi-task and work well in a fast-changing environment • Outstanding communication skills: oral, written, and interpersonal • Experience managing large, complex, multi-million-dollar accounts • Experience utilizing Veeva and/ or Ziflow platforms • Proficient in financial account management with a focus on invoicing and reporting. • Experience hiring, managing, and developing a team who are responsible for the day-to-day execution of client programs; Must thrive on building highly effective teams; possess strong people management skills • Experience or demonstrated familiarity with leveraging AI tools and platforms to enhance efficiency, optimize workflows, and support innovation in day-to-day tasks.

🏖️ Benefits

• Healthcare Coverage – Four medical insurance options, plus dental and vision plans. • 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%. • Company-Paid Life Insurance – Providing peace of mind for you and your loved ones. • Generous Flexible Paid Time Off – Supporting work-life balance. • Additional perks and ancillary benefits are also available.