Care Coordinator – Northeast or Florida Preference

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🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $55k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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RightMove Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤝 B2B

👥 B2C

🧘 Wellness

B2B • B2C • Wellness

RightMove Health is a specialist-led musculoskeletal care and care-coordination company that provides fast virtual and in-person evaluations for back, joint, and muscle pain. It partners with health plans and clinical leaders (including Hospital for Special Surgery) to deliver provider-driven care plans, schedule and coordinate services, and offer member support at no cost to enrolled members. RightMove combines clinical expertise with a purpose-built technology platform to streamline referrals, imaging, physical therapy, and specialist care, aiming to improve outcomes and reduce unnecessary surgeries.

📋 Description

• Serve as the primary point of contact for patients following Physical Therapist or Advanced Practice Provider triage. • Guide patients through recommended next steps and support throughout the episode of care. • Conduct proactive follow-up outreach to support adherence, re-engagement, and continuity of care. • Deliver a supportive, patient-centered experience aligned with RightMove standards. • Manage care navigation and transitions across levels of care in coordination with Physical Therapists, APPs, and external referral sources. • Execute and track referrals, including confirmation and receipt of external documentation. • Use basic coaching techniques, including goal setting, accountability check-ins, and barrier problem-solving, to support adherence. • Work closely with Physical Therapists, APPs, and other care team members to ensure coordinated, patient-centered care. • Escalate clinical questions, changes in condition, or concerns to the appropriate provider when indicated. • Partner with leadership to evaluate, validate, and improve care coordination workflows and policies. • Document patient communication, follow-up, outcomes, and care coordination activities accurately and consistently in the electronic health record.

🎯 Requirements

• High school diploma or GED (associate degree or higher preferred). • Experience in healthcare coordination, patient support, coaching, or medical office roles. • Comfort conducting structured follow-up conversations focused on motivation, behavior change, and adherence, not solely scheduling. • Strong organizational skills with reliable follow-through and ability to operate within structured, evolving workflows. • Excellent written and verbal communication skills. • Ability to work effectively in a remote environment and manage digital workflows. • Preferred Experience in telehealth, digital health, musculoskeletal care, or physical therapy settings. • Spanish language proficiency.