VP, Application Managed Service Delivery

🕒 June 3

🇺🇸 United States – Remote

💵 $186k - $232k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Lead the global Application Managed Services organization with accountability for strategy, operating model, service delivery, organizational performance, and business results • Improve profitability and scalability by simplifying delivery, optimizing cost structure, increasing productivity, and strengthening operational discipline • Modernize service delivery through automation, AI-enabled capabilities, tooling, standard processes, and innovative delivery techniques • Build, lead, and develop a high-performing team and leadership bench across a global, matrixed environment • Define and manage metrics covering business health, service performance, client satisfaction, workforce effectiveness, revenue, and margin • Demonstrate customer value through business outcomes, efficiency gains, risk reduction, and strategic impact • Partner with Professional Services to transform selected project-based offerings into scalable managed services solutions • Work with Sales to enable positioning, messaging, and commercialization of AMS offerings • Shape, package, and launch new services aligned with market demand and company strategy • Represent the AMS business in client-facing conversations, strategic pursuits, and executive-level cross-functional planning • Monitor market trends and emerging technologies, translating innovation into practical business value • Help define the next generation of managed services offerings for the company and clients

🎯 Requirements

• Bachelor’s degree (or equivalent experience) required • 15+ years of leadership experience in application managed services, enterprise application services, ERP services, or a closely related environment • Track record of owning a delivery organization or business unit with responsibility for service quality, client outcomes, and financial performance • Demonstrated success improving margins through cost optimization, process transformation, automation, or operating model redesign • Experience implementing or scaling delivery-enabling platforms, tooling, or AI-driven capabilities • Strength in executive-level customer engagement, strategic account leadership, and cross-functional influence • Experience leading globally distributed teams and driving change in complex, matrixed organizations • Commercially minded and operationally rigorous • Skilled at designing scalable operating models and building repeatable, high-performing managed services organizations • Able to connect AI, automation, tooling, and process improvements to measurable business results • Confident engaging senior client, sales, and executive stakeholders • Data-driven and outcome-oriented, with strong judgment and a bias for action • Effective builder of teams, leaders, and cross-functional partnerships

🏖️ Benefits

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO) • Compensation and bonuses • Comprehensive compensation and benefits package • Global and philanthropic company culture through the Rimini Street Foundation