Account Manager

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RKD Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1970

🤝 Non-profit

📣 Marketing

💰 Private Equity Round on 2019-01

Non-profit • Marketing • Data Management

RKD Group is a growth accelerator that specializes in integrated marketing services tailored for nonprofits. They provide various solutions including strategic planning, audience development, and creative services to enhance donor engagement and fundraising efforts. By utilizing advanced analytics and data management, RKD Group helps organizations create personalized experiences and optimize their marketing strategies to maximize donor relationships and drive philanthropic growth.

📋 Description

• Manage relationships with customers and oversee day-to-day engineering and operational work delivered by the firm • Meet regularly with customers to understand service needs and requirements for campaigns, reports, and digital and technology artifacts • Develop resilient customer relationships built on trust, openness, and partnership • Cross-sell and up-sell new services and solutions when additional customer needs exist • Interpret and clarify incomplete customer requirements and translate them into technical details and delivery inputs • Supervise, shepherd, and drive communication for customer deliverables across all departments • Continuously learn tools, techniques, and solutions that advance data and technology transformation for the industry and clients

🎯 Requirements

• Strong, clear, professional written and oral communication • Strong time management • Analytical thinking and reasoning • Data analysis in Excel • General understanding of CRM software and digital marketing software • Ability to learn new business processes and systems • Ability to apply high-level business processes to newly learned tools, techniques, and technologies • Understanding of the nonprofit fundraising industry • Understanding of fundraising campaign mechanics • Understanding of data and technology requirements for organizations with direct marketing programs • No sponsorships available for this position

🏖️ Benefits

• Remote work • Limited, company-funded travel for annual staff activities or in-person team meetings • Full range of benefits • Competitive compensation commensurate with experience