Pod Delivery Manager

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RKD Group

201 - 500 employees

Founded 1970

🤝 Non-profit

💰 Private Equity Round on 2019-01

Non-profit • Marketing • Data Management

RKD Group is a growth accelerator that specializes in integrated marketing services tailored for nonprofits. They provide various solutions including strategic planning, audience development, and creative services to enhance donor engagement and fundraising efforts. By utilizing advanced analytics and data management, RKD Group helps organizations create personalized experiences and optimize their marketing strategies to maximize donor relationships and drive philanthropic growth.

📋 Description

• Own the overall delivery health and performance of assigned pod(s). • Ensure projects, campaigns, and deliverables are completed on time and meet quality expectations. • Manage priorities, timelines, dependencies, risks, and team accountability. • Provide visibility into project status, delivery performance, and operational risks. • Own and optimize end to end workflow management across the pod. • Improve processes, eliminate bottlenecks, and drive operational consistency. • Coordinate work across departments to ensure seamless execution and handoffs. • Support execution planning and prioritization of work. • Forecast workload and identify resource constraints. • Partner with department leaders to align staffing and capacity with business needs. • Serve as the operational hub connecting strategy, planning, execution, and production. • Proactively identify and mitigate workflow, delivery, and operational risks.

🎯 Requirements

• 4+ years of experience in project management, operations, workflow management, agency delivery, or production management. • Bachelor's or equivalent years’ experience. • Experience managing complex cross functional initiatives in a fast-paced environment. • Strong organizational, communication, and problem-solving skills. • Ability to manage multiple priorities and shift timelines. • Experience with project and workflow management platforms such as Workfront, Asana, Jira, or similar. • Strong attention to detail and process orientation. • Ability to balance tactical execution with strategic operational thinking. • Experience in direct mail, digital marketing, media, or campaign delivery environments preferred.

🏖️ Benefits

• Competitive compensation commensurate with experience • Full range of benefits

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