Senior Digital Experience Specialist, Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 0%

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RKD Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1970

🤝 Non-profit

📣 Marketing

💰 Private Equity Round on 2019-01

Non-profit • Marketing • Data Management

RKD Group is a growth accelerator that specializes in integrated marketing services tailored for nonprofits. They provide various solutions including strategic planning, audience development, and creative services to enhance donor engagement and fundraising efforts. By utilizing advanced analytics and data management, RKD Group helps organizations create personalized experiences and optimize their marketing strategies to maximize donor relationships and drive philanthropic growth.

📋 Description

• Lead a portfolio of complex or high-priority client accounts and deliver strategic digital counsel • Own client satisfaction, retention, and day-to-day client relationships • Lead client meetings, presentations, strategic reviews, and escalations • Develop digital strategy plans, channel mix recommendations, audience strategies, and program roadmaps • Develop and manage multi-channel budgets, revenue projections, account budgets, and financial projections • Integrate email, CRO, paid search, paid social, programmatic, and texting into unified programs • Drive cross-functional collaboration with Pod Managers and internal RKD teams • Align internal teams around client priorities, scope, timelines, and goals • Identify and resolve fulfillment bottlenecks • Mentor and guide junior staff and provide feedback on work quality • Oversee performance analysis and translate results into client recommendations • Champion a test-and-learn culture and apply insights to future strategy • Monitor portfolio-level performance trends and alert leadership to risks or opportunities

🎯 Requirements

• Bachelor's degree in marketing, communications, or related field • Advanced degree a plus • 5–7 years of experience in digital marketing or agency account management for Senior Specialist • 3–5 years of experience for Specialist • Proven track record of managing complex client relationships and multi-channel digital programs • Strong budget management, strategic planning, and presentation skills • Experience mentoring or leading junior team members • No sponsorships available for this position

🏖️ Benefits

• Highly competitive compensation commensurate with experience • Full range of benefits • Remote-first work arrangement

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