Patient Financial Specialist

Job not on LinkedIn

🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

💵 $21 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rochester Regional Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

📚 Education

Healthcare • Healthcare Insurance • Education

Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.

📋 Description

• Assist patients with obtaining acceptable payment methods, including required surgical procedure down payments and payment plan arrangements. • Collaborate with financial aid and insurance enrollment teams for uninsured patients and/or those potentially eligible for financial assistance. • Work directly with patients by phone or in person to discuss financial arrangements for medical procedures. • Act as a liaison between patients, front-end billing, back-end billing, and physician offices when coordinating financial arrangements for future procedures. • Assist in resolving basic billing questions or concerns, including procedure estimate questions. • Follow up on patient balances after procedures, including managing credit balances, issuing refunds, or discussing additional amounts due. • Monitor delinquent payment plans and work with patients to bring accounts current or replace inactive or declining cards on file. • Liaise with surgical scheduling, estimating, and office management teams to review patient prepayments for scheduled surgeries. • Analyze outcomes to identify workflow improvement opportunities.

🎯 Requirements

• Minimum of six (6) years of verifiable work experience in healthcare financial or revenue cycle roles, including medical billing, patient registration, patient financial services, or related finance/customer service positions. • General knowledge of the healthcare billing arena. • Ability to work with various levels of management and physicians, remaining professional with various types of communication. • Remain professional and focused under multiple tasks and deadlines. • Ability to articulate and discuss financial details with patients in a calm, professional manner. • Experience with Google spreadsheets or Microsoft Excel spreadsheets. • Experience with analytical duties and acquired skills to make decisions on a process flow and point out areas of possible improvement.