Director, Data Reliability Engineering

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🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $128.5k - $276k / year

⏰ Full Time

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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Rocket Mortgage

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1985

💸 Finance

💳 Fintech

🏠 Real Estate

Finance • Fintech • Real Estate

Rocket Mortgage is a leading online mortgage lender that simplifies the home buying and refinancing process for consumers. It offers a variety of mortgage options, including fixed-rate, adjustable-rate, FHA, and VA loans, with tools and calculators to help clients understand their financial needs. With a focus on providing a smooth user experience and various promotional offers, Rocket Mortgage is dedicated to making homeownership more accessible and affordable.

📋 Description

• Lead Engineering teams responsible for improving the reliability, observability, recoverability, and operational maturity of enterprise data platforms • Define reliability standards for databases, data warehouses, pipelines, jobs, storage, access patterns, and supporting infrastructure • Establish operating expectations for monitoring, alerting, logging, incident response, change management, backup/recovery, disaster recovery, patching, access controls, service ownership, and operational readiness • Create metrics that measure platform health, data freshness, data quality, recovery readiness, incident trends, operational risk, compliance alignment, and business impact • Lead current-state assessments of systems, data flows, operational processes, observability, access patterns, and reliability gaps • Convert assessment findings into executable roadmaps that improve platform stability, data trust, security alignment, and operational predictability • Support migration and modernization programs involving on-premise platforms, AWS, Snowflake, and related enterprise data systems • Build durable operating mechanisms, including reliability reviews, service health reviews, incident reviews, operational readiness reviews, risk reviews, roadmap reviews, and executive reporting • Develop senior technical talent and create the leadership structure required to scale Data Reliability Engineering over time

🎯 Requirements

• 10+ years of experience in data infrastructure, database engineering, data platform engineering, cloud infrastructure, site reliability engineering, or related technical disciplines • 5+ years of experience leading engineering teams responsible for production systems, databases, data platforms, infrastructure platforms, or reliability engineering • Strong understanding of enterprise data infrastructure, including databases, data warehouses, pipelines, storage, compute, backup/recovery, resiliency, and production operations • Experience improving reliability practices across complex production environments, including observability, monitoring, incident response, change management, disaster recovery, and lifecycle management • Experience establishing service health metrics, data reliability metrics, operational maturity indicators, and executive-level reporting • Strong understanding of enterprise security, compliance, access management, auditability, operational controls, and infrastructure standards • Proven ability to create structure in ambiguous environments, set clear priorities, influence across teams, and translate technical reliability work into business outcomes

🏖️ Benefits

• Perks and health benefits for you and your family • Support for individual needs • Peace of mind with our offerings