Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🎸 Mississippi – Remote

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💵 $12 - $15 / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of Rooted Talent Solutions

Rooted Talent Solutions

11 - 50 employees

Founded 2016

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Rooted Talent Solutions is a healthcare-focused staffing agency that connects hospitals, clinics, and medical facilities with licensed and vetted clinical and support personnel, including RNs, LPNs, CNAs, allied health professionals, and administrative healthcare staff. The company also provides customer service staffing for businesses seeking remote or on-site support, offering flexible hiring models such as per diem, contract, and full-time placements. Rooted Talent Solutions emphasizes fast, reliable placements, quality candidates, and scalable workforce solutions for small to medium-sized companies.

📋 Description

• Provide outstanding customer service through phone, chat, and/or email • Assist customers with inquiries, billing issues, product support, and troubleshooting • Follow company guidelines and scripts to handle various customer concerns professionally • Maintain accurate records of customer interactions using provided systems • Adhere to quality and performance metrics to ensure customer satisfaction • Work independently while following training and ongoing support guidelines

🎯 Requirements

• Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required • Strong verbal and written communication skills • Ability to multitask and navigate multiple systems while assisting customers • Reliable computer (Windows or Mac) and high-speed internet connection • Quiet workspace free from distractions • Self-motivated with strong problem-solving skills

🏖️ Benefits

• 100% remote with flexible scheduling options • Opportunity to support top-tier brands • Work-from-home convenience with no commute • Performance-based incentives and growth opportunities

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