Account Integration Specialist – Senior

🔥 14 hours ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $56.7k - $86.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Coordinate and manage customer onboarding, client interaction, and campaigns for variable print or pre-media throughout the project lifecycle • Gather customer data, evaluate objectives and goals, create project plans, and develop statements of work • Submit statements of work to legal for approval • Analyze customer requirements and determine overall project scope • Assemble the appropriate resources and departments to implement customer campaigns • Estimate timelines and resources, including programming, composition, photography, creative, and prepress • Design and implement workflows based on complexity, deliverables, costs, and job profitability • Maintain the master schedule and conduct periodic status checks • Adjust plans when requirements change • Communicate project status, problems, and potential delays to stakeholders • Manage customer expectations and ensure completed work meets customer SLAs and company standards • Hold color review meetings and make job changes when needed • Establish test cases and provide final project sign-off for customer go-live when required • Perform other related duties and participate in special projects as assigned

🎯 Requirements

• Bachelor degree in a discipline related to the functional work or role • 3+ years of relevant work experience; alternatively, 3–5 years of relevant work experience or a comparable number of applicable work-experience years demonstrating ability to meet job requirements • Ability to recognize anomalies and critical situations and respond appropriately • Ability to communicate and interact with internal and external customers and co-workers to resolve moderately complex issues • Strong functional computer knowledge using Microsoft Windows, MAC, or other technical tools • Ability to learn specialized software quickly • Continued expertise in primary tools or applications used for daily assignments • Very good communication skills and ability to communicate clearly • Proactive listening skills • Ability to articulate business needs clearly to internal and external customers • Successful completion of a pre-employment background screen and drug screen • Candidates should refrain from using AI tools during interviews

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with match • Life insurance • Voluntary supplemental insurance coverages • Tuition assistance • Maternity leave • Adoption assistance • Employer/partner discounts • Bonus, commission or incentive program participation may be included depending on the role