Revenue Account Specialist

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $22 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Own the end-to-end billing relationship for multiple non-standard clients • Manage billing for medical, dental, vision, and pharmacy invoices at the broker, client, or TPA level • Work with clients and third-party vendors on billing installation and ongoing processes • Identify and resolve client, broker, or TPA billing opportunities and trends • Lead client and TPA walkthrough calls explaining standard processes and non-standard requirements • Identify root causes of billing issues involving rates, eligibility, commissions, and related errors • Allocate premiums in the CARBS webtool system for onshore and medium-complexity accounts • Identify billing process improvements and collaborate with Commissions, Underwriting, Sales, and Implementation • Partner with offshore Global Service Partners to improve client experience and reduce financial risk • Contact delinquent clients by telephone and email to collect outstanding premiums • Recommend monthly reserve amounts/accruals to Finance • Develop custom client reporting with PBAB approval • Update reporting accurately and on time • Drive changes in client behavior to achieve Cigna's financial results • Support successful implementation of new and renewing clients

🎯 Requirements

• Required prior experience as a Revenue Account Specialist with proven successful results • Strong technical and analytical skills • Ability to effectively problem-solve issues to resolution • Strong customer-centric focus and ability to work directly with client points of contact • Ability to establish strong matrix partner relationships and follow through on expectations • Ability to learn and apply knowledge quickly • Ability to identify account-specific barriers impacting deliverables and influence positive change • Ability to meet or exceed customer expectations • Ability to manage multiple priorities and deadlines • Ability to work independently and proactively • Advanced proficiency with Word, Excel, PowerPoint, tracking systems, databases, spreadsheets, and multiple software applications • Strong verbal, written communication, and organizational skills • Leadership and motivational skills • Demonstrated interpersonal skills • Effective time management and organization skills • For home working, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Remote work arrangement when applicable, subject to internet requirements