Collections Associate

🔥 14 hours ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Assist in managing day-to-day collections operations for firm partners • Establish and maintain a system for monitoring and encouraging cash receipts • Monitor and collect outstanding invoices through direct contact and follow-up with assigned partners and clients • Generate and/or revise monthly client reminder statements • Provide accounts receivable analyses, DSO, bad debt reserve, metrics, and KPI reports • Provide budgeting, forecasting, and ad hoc reporting for client needs • Participate in meetings with firm management • Work closely with senior management and report on daily activities to resolve collection issues • Create projected collections estimates and provide rolling monthly updates • Prepare accounts receivable write-off documents according to firm approval policy • Assist with transitioning matters from departing attorneys • Identify inactive matters for closure and work with departing attorneys to collect open invoices • Research and monitor unapplied payments • Monitor payment arrangements for compliance with payment terms • Develop strong relationships with assigned Partners and provide customer service support for client collection needs • Identify process issues and implement solutions • Meet or exceed assigned deadlines

🎯 Requirements

• Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance • Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history • 2 or more years hands-on collections experience, preferably in a law firm environment or professional services industry • Ability to provide high level of customer service in a fast-paced environment • Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary • Ability to prioritize to achieve firm collections targets and goals • Excellent organizational, interpersonal, and communication skills • Ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs • Advanced proficiency with pivot tables • Ability to analyze numbers within complex spreadsheets • Excellent time and task management skills • Must be resourceful in developing alternative solutions and meeting deadlines in a real-time, fast-paced environment • ARCS, Star Collect, Aderant, Elite, or legal billing system experience preferred • Ability to work overtime as needed • Business casual and/or professional attire required • Successful completion of a pre-employment background and drug screen

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime pay • Shift differential • Call-in pay • Stand-by pay