Document Production Workflow Coordinator

🔥 18 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Intake client work requests, clarify instructions, and negotiate deadlines • Seek alternate solutions to deadline requests when needed • Prioritize and balance multiple projects across the team • Serve as a definitive resource for document production, proofreading, and quality assurance questions • Identify and correct errors in complex business documents • Detect formatting and compositional errors and verify citation formatting • Compare corrected proofs against markup for quality assurance • Monitor adherence to formatting standards and proofreading practices • Model professional client-service expectations and ensure deadlines and quality standards are met • Develop and deliver ongoing training for new and existing team members • Facilitate coordination across shifts to deliver client work on time and to expected quality • Train junior staff as needed • Communicate job or deadline issues to managers and/or clients • Assist Leads, Supervisors, or Managers with administrative procedures and systems • Facilitate adherence to company conduct, attire, performance, and attendance policies • Contribute recommendations for development goals, training, and performance expectations • Interact with clients in person, by phone, or electronically • Adhere to Williams Lea, client-site, and equipment-use policies

🎯 Requirements

• Bachelor’s degree or equivalent with years of experience able to substitute • Minimum of 3 years prior office experience, proofreading, word processing, or document production experience • Advanced knowledge of Microsoft Office suite, including Word, Excel, and PowerPoint • Ability to technically troubleshoot applicable business/client software • Advanced knowledge of document production and/or proofreading procedures and generally accepted practices • Extensive experience in business terminology, document production, and/or proofing formats • Skill and efficiency in use of reference resources • Attention to detail with emphasis on accuracy and quality • Excellent verbal and written communication and interpersonal skills • Ability to work in a fast-paced, deadline-driven team environment • Good judgment, organizational, decision-making, problem-solving, and escalation skills • Ability to work independently and collaboratively • Ability to handle sensitive and/or confidential documents and information • Ability to interact effectively with multifunctional and diverse backgrounds • Self-motivated with a positive can-do attitude • MS Office Word, Excel, PowerPoint certification desired • Must complete pre-employment background and drug screen

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Potential overtime, shift differential, call-in, and/or stand-by pay