eBilling Analyst

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RR Donnelley

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Work directly with the client’s E-billing Manager on ad-hoc e-bill-related management and client requests • Submit electronic invoices and accruals to clients monthly • Oversee client transitions to e-billing and provide follow-up support to attorneys and clients • Handle high-volume, complex e-submission assignments for key corporate clients • Ensure client guidelines, internal protocols, and firm guidelines are followed during submissions • Act as liaison between billing attorneys, secretarial staff, and client billing staff • Provide expert subject-matter support for electronic billing • Coordinate invoice resubmissions and ensure corrective action for future submissions • Populate, maintain, and update assigned-client data in billing systems and external client web applications • Support e-billing systems by managing user accounts, passwords, security levels, budgets, status reports, and matter profiles • Perform ad hoc analyses of complex client accounts involving collections, rates, and reduced or rejected invoices

🎯 Requirements

• Associate degree or advanced degree in Business, Accounting, or Finance preferred; commensurate experience may be considered in lieu of education • 1+ years of e-billing experience within a corporate law department or law firm • Knowledge of legal billing and middleware systems is a plus, including Legal Exchange, Ty Metrix 360, Legal-X, and Serengeti/Legal Tracker • Proven knowledge and experience with BillBlast • Knowledge of LEDES billing formats is a plus • Proficiency with Windows-based software and Microsoft applications, including Excel, Word, and Outlook • Ability to create, edit, and present complex data, analyses, and ad hoc reports • Strong reading comprehension, analytical, and problem-solving skills • Ability to multitask, use time efficiently, and perform professionally under tight deadlines in a fast-paced, changing environment • Ability to prioritize and adapt to changing demands • Ability to influence or steer at senior and executive levels within and outside client groups • Ability to work Monday-Friday, 8am to 5pm EST • Successful completion of a pre-employment background and drug screen

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Potential overtime pay • Potential shift differential pay • Potential call-in pay • Potential stand-by pay

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