Mission Support Team Section Lead – Ground

Job not on LinkedIn

🔥 4 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Lead a team of intermediate to experienced Field Service professionals • Coordinate, prioritize, and resolve issues encountered by experienced teams • Review escalated business-impacting issues and recommend solutions • Manage an experienced team according to established programs and objectives • Contact customers, collect feedback, and maintain relationships with key customers • Respond to high-profile customer complaints and establish improvement plans • Coach team members to achieve operational goals • Maintain training and audit/assessment programs and ensure internal control effectiveness • Serve as technical team leader and systems administration subject matter expert for customer support requirements • Perform image quality analysis, data flow management, troubleshooting, and corrective actions • Monitor equipment health and status • Execute system administration functions as first responder to product-line issues

🎯 Requirements

• Degree in Science, Technology, Engineering or Mathematics (STEM) • Minimum of 8 years of prior relevant experience • Experience solving technical problems with product and systems expertise • Ability to perform rapid, accurate assessments and deliver actionable, technically sound solutions to customers • Experience in system administration, monitoring and troubleshooting system data flows within a complex distributed environment • Experience in ISR sensor planning and/or collection management • Experience with Air Force Distributed Common Ground System (AF DCGS) and/or national-level intelligence agency • Either possess or can quickly obtain a CompTIA Security+ certification within 6 months • Active and transferable TS/SCI U.S. government-issued security clearance required prior to start date • U.S. citizenship required • Excellent communication and interpersonal skills preferred • Integrity, reliability, and dedication in a team environment preferred • Experience creating/maintaining user accounts, monitoring system utilization, installing applications and operating system upgrades, and installing/troubleshooting software desired • Scripting experience in UNIX/Linux environments desired • Windows server support experience desired • Knowledge of virtual machine-based architectures desired • Imagery analysis skills in an intelligence environment beneficial • Knowledge of exploitation tools and techniques beneficial • Creation of products from system image data beneficial • Willingness to meet deployment requirements, including physical examinations, immunizations, security certifications, and designated trainings • Flexibility for relocations, multi-shift work, and overtime with little or no notice • Compliance with laws and rules in deployment jurisdictions

🏖️ Benefits

• Relocation assistance available • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Employee Scholar Program • Parental leave • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available