Inside Sales Representative

Job not on LinkedIn

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 4%

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Logo of Rugs Inc

Rugs Inc

11 - 50 employees

Founded 2010

🏭 Manufacturing

📦 Logistics

🛒 Retail

Manufacturing • Logistics • Retail

Rugs Inc. is a reputable manufacturer and exporter of a diverse range of handmade rugs, including wool, cotton, jute, and polyester options. Established in 2011, the company has rapidly grown to become a trusted name in the rug industry, known for its commitment to unmatched quality and durability. With a focus on innovation and customization, Rugs Inc. serves a global clientele comprising furniture stores, wholesalers, and retail outlets, providing a wide array of styles, patterns, and colors to meet various customer needs.

📋 Description

• Support and assist the Sales Representative/Director in increasing sales volume and expanding customer and market penetration for new business within an assigned Annie Selke wholesale territory • Respond to customer service inquiries and resolve complaints • Partner with territory representatives to identify sales opportunities and deliver high-quality customer support • Use company systems to provide updates and manage orders daily • Provide proactive support and service regarding catalog receipt, shipment status, MRL and NR communications, new-product introductions, and marketing or merchandising suggestions • Collaborate with territory representatives to increase sales and achieve territory goals • Analyze sales across brokers, accounts, product lines, and sales programs to identify trends and maximize sales • Support regional trade shows, customer demonstrations, and educational tours • Conduct outbound calls for seasonal upselling, new-product introductions, and promotional opportunities • Manage customer complaints involving incorrect items, damaged shipments, and shipping costs • Centralize reseller product and service inquiries • Perform other assigned duties and follow company safety policies and procedures

🎯 Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience • At least three years of customer service and/or sales experience • Excellent customer service and sales skills • Ability to interact effectively with customers at all levels, determine needs, resolve issues, and support sales opportunities • Excellent written and verbal communication skills • Strong analytical and problem-solving skills • Strong computer skills, including proficiency with spreadsheet applications • Preferred: customer service and/or sales experience in the consumer goods market • Preferred: proficiency with Microsoft Office, particularly spreadsheet applications • Some assigned territories may require regular evening hours • May periodically be required to work more than 40 hours per week as business needs require • Occasional travel for sales-related business, including future trade shows • Must follow all company safety policies and procedures

🏖️ Benefits

• A culture that promotes a healthy work/life balance • Benefits package offered to all eligible full-time employees, including medical, dental, vision, PTO, and 401(k) • Exposure to career advancement opportunities across all departments • Generous employee discount usable across the house of brands

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