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Senior Workforce Analyst

🕒 August 12

đŸ‡ș🇾 United States – Remote

đŸ’” $88k - $110k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

đŸ‘» Ghost score 4%

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Logo of RxBenefits, Inc.

RxBenefits, Inc.

1001 - 5000 employees

Founded 1995

đŸ„ Healthcare

đŸ’Œ Consulting

⚕ Healthcare Insurance

💰 Private Equity Round on 2020-12

Healthcare ‱ Consulting ‱ Healthcare Insurance

RxBenefits, Inc. is a company that specializes in providing innovative pharmacy benefits solutions to employers and their employees. They focus on optimizing the management of prescription drug plans to reduce costs and improve health outcomes. Through advanced analytics and personalized member support, RxBenefits aims to transform the pharmacy benefits experience for their clients.

📋 Description

‱ Build and continuously refine workforce models aligned with business demand drivers, including sales pipeline, renewals, account segmentation, and account complexity ‱ Develop and maintain group- and individual-level capacity models for Strategic Account Executives ‱ Create and evolve an account complexity framework and translate it into differentiated capacity assumptions ‱ Build weighted capacity models that account for client complexity ‱ Translate forecasted new business, client changes, and retention churn into hiring and coverage plans ‱ Develop scenario-based models for headcount, hiring timing, and organizational structure decisions ‱ Serve as the single source of truth for workforce planning updates to senior leadership ‱ Maintain real-time visibility into open roles, candidate pipeline status, and hiring progress ‱ Provide updates on hiring pipeline health, role prioritization, at-risk personnel, and backfill or capacity needs ‱ Support HR and leadership in translating workforce plans into hiring action ‱ Track and manage hiring pipelines from requisition approval through offer acceptance ‱ Support candidate prioritization based on workforce-modeling insights ‱ Own workforce dashboards showing individual SAE capacity and utilization ‱ Identify strain or inefficiency caused by account complexity and uneven workload distribution ‱ Deliver concise, executive-ready insights for hiring, backfill, account assignment, and segmentation decisions ‱ Identify risks related to turnover, performance, and demand shifts ‱ Partner with HR, Finance, and business leaders on workforce assumptions and decisions ‱ Ensure workforce data is consistent, accurate, and reflected across systems and reporting ‱ Support alignment between workforce planning, compensation structures, and operational execution

🎯 Requirements

‱ 5+ years of experience building and using effective workforce planning models, capacity planning, and workforce analytics in a mid- to enterprise-sized organization ‱ Demonstrated experience building capacity models that account for variability rather than averages ‱ Experience modeling workload at an individual-contributor level, ideally in AM, SAE, or similar roles ‱ Strong analytical skills and ability to translate complex inputs into practical decisions ‱ Experience supporting hiring planning and pipeline management processes ‱ Ability to operate in a fast-paced environment with shifting priorities and executive visibility ‱ Strong communication skills and ability to translate data into clear, actionable leadership updates ‱ Preferred: experience in Revenue Operations, Sales Operations, or Account Management environments ‱ Preferred: familiarity with portfolio-based roles where account complexity drives workload models ‱ Preferred: experience building segmentation, coverage, or capacity models for client-facing teams

đŸ–ïž Benefits

‱ Remote first work environment ‱ Choice of a HDHP or PPO Medical plan ‱ 100% of the HDHP premium paid for you and eligible family members ‱ Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance ‱ 100% of premiums paid for Disability and Life Insurance, and family Dental and Vision coverage ‱ Additional buy-up options for Short- and Long-Term Disability and Life Insurance ‱ 401(k) with an employer match up to 3.5% available after 60 days ‱ Community Service Day ‱ 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving ‱ Floating holiday ‱ Reimbursement for high-speed internet ‱ Computer and monitors provided ‱ Tuition Reimbursement for accredited degree programs ‱ Paid New Parent Leave for adoption or birth ‱ Pet insurance ‱ Mental health benefit and EAP service through Spring Health ‱ Short-term incentive eligible

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