Policy Processing Representative – Transportation

Job not on LinkedIn

🕒 June 16

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ryan Specialty

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💸 Finance

🤝 B2B

Insurance • Finance • B2B

Ryan Specialty is an international specialty insurance firm that provides innovative solutions for brokers, agents, and insurance carriers. The company offers a range of services including wholesale brokerage, binding authority, and underwriting management through highly specialized managing general underwriters. Ryan Specialty is a leader in the wholesale brokerage industry, providing expertise with local knowledge and national authority. The firm is committed to delivering distinct national specialty programs and bespoke alternative risk solutions, supporting its clients with comprehensive insurance services.

📋 Description

• Review and process a variety of policy transactions, including submissions, policy issuance, endorsements, cancellations, renewals, filings, and monthly reporting • Validate accuracy of policy data within carrier and internal systems, ensuring completeness and alignment with underwriting intent • Complete complex or non-standard transactions that fall outside the scope of centralized processing teams • Ensure all work meets company, carrier, and regulatory requirements • Perform quality reviews and audits of work completed by centralized processing teams • Identify errors, trends, and gaps, and take corrective action as needed • Handle escalated or exception-based tasks requiring advanced knowledge and critical thinking • Provide clear feedback and guidance to improve quality and consistency • Partner with underwriters, agents, and carriers to resolve policy-related inquiries and discrepancies • Respond to questions and escalations from centralized teams • Handle agent and broker phone inquiries related to policy processing • Ensure clear communication and timely resolution of issues • Monitor assigned workflows to ensure compliance with service level expectations and turnaround times • Support prioritization and distribution of work across processing teams • Identify process inefficiencies and recommend improvements • Assist in maintaining and enhancing standard operating procedures • Assist in onboarding and training of new team members and processing staff • Act as a subject matter expert (SME) for policy processing workflows • Partner with leadership to drive operational efficiency, standardization, and continuous improvement • Share best practices across the team

🎯 Requirements

• Experience in insurance operations, underwriting support, or a related role (commercial lines preferred) • Exposure to transportation insurance or the ability to quickly learn transportation-specific workflows • Experience working with centralized processing or shared services teams is helpful • Strong attention to detail with a focus on data accuracy and quality assurance • Demonstrated ability to handle complex tasks, exceptions, and escalations • Effective communication skills, including experience supporting internal and external stakeholders • Ability to manage multiple priorities in a high-volume, fast-paced environment • Proficiency in Microsoft Excel, Teams, and OneNote is helpful

🏖️ Benefits

• paid time off for company holidays • vacation • sick leave • personal days • paid parental leave • mental health services