Senior Broker Assistant

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🏄 California – Remote

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💵 $26 - $32 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Ryan Specialty

Ryan Specialty

1001 - 5000 employees

Founded 2010

💼 Consulting

🏗️ Construction

🏥 Healthcare

Consulting • Construction • Healthcare

Ryan Specialty is an international specialty insurance firm that provides innovative solutions for brokers, agents, and insurance carriers. The company offers a range of services including wholesale brokerage, binding authority, and underwriting management through highly specialized managing general underwriters. Ryan Specialty is a leader in the wholesale brokerage industry, providing expertise with local knowledge and national authority. The firm is committed to delivering distinct national specialty programs and bespoke alternative risk solutions, supporting its clients with comprehensive insurance services.

📋 Description

• Provide operational support to brokers and team members across the Professional & Executive Liability practice • Prepare and maintain insurance documentation, correspondence, and account records • Assist with quoting activities and presentation of quote materials to brokers • Obtain and process loss runs, policy documents, and underwriting information • Support surplus lines filings and documentation requirements • Research and help resolve accounting and policy servicing issues • Maintain accurate client and policy information across internal systems • Respond to broker and internal stakeholder inquiries in a timely, professional manner • Ensure documentation is organized, complete, and compliant with company and regulatory requirements • Assist with process improvements and ad hoc operational projects • Collaborate with teammates to support workflow management and deliver exceptional service

🎯 Requirements

• Insurance industry, brokerage, underwriting support, or related insurance operations experience OR significant customer service, administrative, operations, or coordination experience in a fast-paced environment • Strong organizational skills and attention to detail • Ability to manage multiple tasks and competing priorities efficiently • Excellent written and verbal communication skills • Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel • Strong problem-solving skills and a customer-focused mindset • Ability to work independently while supporting a collaborative team environment • Preferred: experience with an insurance carrier, brokerage, agency, MGA, or wholesale brokerage • Preferred: understanding of insurance terminology and processes, including binders, quotes, policies, endorsements, and renewals • Preferred: experience supporting commercial insurance operations • Preferred: Bachelor's degree in Business, Risk Management, Insurance, or a related discipline • Preferred: knowledge of surplus lines procedures and documentation • Preferred: experience handling policy servicing, documentation management, or insurance account support activities • Remote work eligibility within PST/MST time zones

🏖️ Benefits

• Paid time off for company holidays, vacation, sick and personal days • Paid parental leave • Mental health services • Comprehensive benefits package supporting physical, financial, and emotional well-being • Bonuses for full-time roles • Flexible work arrangements, including hybrid and remote options within PST/MST time zones • Hands-on training • Ongoing coaching • Direct exposure to brokerage operations • Reasonable accommodations for individuals with disabilities

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