Application Development and Support Engineer II

🔥 12 hours ago

🐊 Florida, North Carolina, +2 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $63k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 0%

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations • Perform advanced data analysis and debugging to identify root causes of system issues • Implement configuration changes and light development fixes to resolve issues and improve system performance • Own issues end-to-end, including diagnosis, resolution, validation, and documentation • Identify systemic issues and contribute to long-term solutions and process improvements • Partner with development teams to refine escalations and reduce repeat issues • Contribute to knowledge base improvements and automation opportunities • Handle most issues with moderate to high independence • Impact team-level processes and contribute to cross-team issue resolution • Provide guidance and support to Level I engineers • Participate in training and development activities within the Technology Talent Incubator Program

🎯 Requirements

• Bachelor’s Degree in Computer Science, MIS, or related field, Required • Two (2) years to Four (4) years or more in Application support or development, Required • Hands-on development experience coding in C#, .NET and/or Salesforce (Apex, Lightning) • Programming experience in SQL, Python, JavaScript, or TypeScript, Advanced, Required • Ability to learn and work across diverse technologies such as Salesforce and .NET, Intermediate, Required • Experience with SQL/data querying, Intermediate, Required • Strong troubleshooting and analytical skills, Required • Ability to work independently on complex issues, Required • Strong communication and collaboration skills, Required • Familiarity with APIs and integrations, Intermediate, Preferred • Experience with RCA/problem management, Intermediate, Preferred • No travel required

🏖️ Benefits

• Medical insurance • Prescription insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance options • Paid time off for vacation, illness, bereavement, family and parental leave • Tax-advantaged 401(k) retirement savings plan • Annual bonus, commission, and/or long-term incentive plan may be available • Technology Talent Incubator Program with mentorship and continuous learning • Hands-on exposure to cloud platforms, cybersecurity, data engineering, and artificial intelligence • Training and development activities