Fueling Operations Support Manager

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Analyze and troubleshoot fueling systems and develop complete repair or replacement solutions for customers • Ensure work order timelines and priorities are met using the work order management system • Communicate clear, effective, and consistent updates to customers, databases, and stakeholders • Establish processes and tools to proactively prevent Notices of Violation • Support customer service needs related to Notices of Violation and ensure facility compliance schedules are met • Identify and proactively resolve potential compliance issues and escalate for legal compliance assistance when needed • Obtain, review, and approve repair quotes • Support construction and capital projects under the guidance of an environmental project engineer • Run ad-hoc reports and build basic reports using information from multiple systems and databases • Monitor and report individual KPIs • Develop and support policies, SOPs, procedures, BMPs, and other materials • Work weekends, stay late, or change work schedules as necessary to meet business needs • Perform other duties as assigned

🎯 Requirements

• High school diploma/GED required • Bachelor's degree in Business or related field preferred • Five (5) years or more of fuel system and/or facility maintenance management and/or environmental compliance industry experience required • One (1) to three (3) years of direct customer relationship-building responsibility required • Strong problem-solving skills • Strong verbal and written communication skills • Ability to communicate effectively with diverse stakeholders, contractors, and customers • Ability to work independently and as part of a team • Strong technical aptitude in electronics and/or mechanical systems and downstream fueling systems • Ability to troubleshoot complete systems, not just individual components • Advanced understanding of language and communications for positive customer experiences • Advanced proficiency in Microsoft Office, including Excel pivot tables • Advanced knowledge of downstream fueling systems and related fueling equipment • Obtain knowledge, complete continuous training, and/or maintain 2 to 3 relevant certifications, such as compliance-related, ICC, AB Operator, Gasboy, INCON, FFP, Six Sigma, or Project Management • Willingness to work weekends, stay late, and/or change work schedules as needed • Ability to travel 1–10% • Agreement to Ryder Telecommuting and Permanent Remote Work Agreement(s) and Policies

🏖️ Benefits

• Medical, prescription, dental, vision, life insurance and disability insurance options • Paid time off for vacation, illness, bereavement, family and parental leave • Tax-advantaged 401(k) retirement savings plan • Annual bonus, commission, and/or long-term incentive plan may be available • Remote work arrangement • Continuous training and professional development • Equal Opportunity Employer and Drug Free workplace