Patient Access Specialist I – Practice Operations

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🔥 2 hours ago

🏈 Alabama, Florida, +4 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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University of Maryland Faculty Physicians

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📚 Education

🧘 Wellness

Healthcare • Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Respond to a high volume of appointment requests via telephone calls, emails, and other electronic messages • Schedule appropriate medical exams, procedures, and tests • Collect patient demographics when required • Register patient insurance when required

🎯 Requirements

• High school diploma or general education degree (GED) preferred • Entry level computer and data entry skills, using department-specific programs • Demonstrated customer service experience in a customer-facing environment • Excellent verbal and written communication skills • Ability to demonstrate empathy, professionalism, patience, and active listening • Strong attention to detail and organizational skills • Ability to learn new systems, workflows, and processes • Experience in healthcare, hospitality, retail, banking, customer support, or other service-oriented industries preferred • Experience managing multiple priorities in a fast-paced environment preferred • Must reside in Alabama, Delaware, Florida, Georgia, Maryland, Pennsylvania, Tennessee, or Texas

🏖️ Benefits

• Total rewards package supporting employees' health, life, career and retirement • Health benefits • Life benefits • Career benefits • Retirement benefits