Senior Product Owner

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $110k - $145k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Define and execute product strategies that improve customer experiences across Ryder's digital ecosystem • Identify opportunities to simplify how customers access information, receive support, complete transactions, and engage with Ryder through digital products • Drive automation, artificial intelligence, conversational experiences, predictive insights, and intelligent workflows to improve customer outcomes and operational efficiency • Support seamless omnichannel experiences across web, mobile, messaging, communications platforms, and future customer engagement technologies • Lead product discovery, roadmap planning, prioritization, and delivery activities • Translate customer and business needs into product requirements, user stories, and measurable outcomes • Leverage customer feedback, journey analytics, operational metrics, and product performance data to prioritize investments and continuously improve experiences • Collaborate with business operations, customer experience, technology, data, and commercial teams to align product strategies with enterprise objectives • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Business Administration, Supply Chain, Computer Science or equivalent • Six (6) years or more experience in product management, digital transformation, solution design, business planning, strategy development, competitive analysis and financial analysis • Eight (8) years or more experience in logistics, operations, engineering, agile development or solution development • Experience managing customer-facing digital products focused on self-service, customer engagement, workflow automation, or operational efficiency • Experience with Artificial Intelligence (AI), Generative AI, conversational experiences, virtual assistants, or intelligent automation solutions • Experience designing and delivering omnichannel customer experiences across web, mobile, messaging, notifications, and communication platforms • Experience with enterprise SaaS platforms, CRM systems, customer engagement platforms, or workflow management solutions • Experience defining and managing integrations through APIs, middleware, event-driven architectures, or cloud-based integration platforms • Experience partnering with Salesforce, service management systems, customer engagement platforms, and enterprise operational applications • Strong understanding of customer journey mapping, service design, experience measurement, and digital adoption strategies • Ability to reduce manual effort, streamline workflows, and improve operational scalability through technology • Experience defining product success metrics and measuring outcomes through customer, operational, and financial KPIs • Knowledge of digital customer experience, customer engagement platforms, SaaS solutions, workflow automation, artificial intelligence, enterprise integrations, and customer service technologies • Knowledge of fleet management or transportation logistics industries • Willingness to travel 5–10%

🏖️ Benefits

• Medical insurance • Prescription coverage • Dental insurance • Vision insurance • Life insurance • Disability insurance options • Paid time off for vacation, illness, bereavement, family and parental leave • Tax-advantaged 401(k) retirement savings plan • Annual bonus, commission, and/or long-term incentive plan may be available depending on level and/or type • Equal Opportunity Employer and Drug Free workplace