Technology Account Lead

Job not on LinkedIn

🔥 3 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ryder System, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Provide account and application support to Automotive, Aerospace, and Industrial accounts • Support transportation management and distribution management technologies • Provide application and possible system operations support for high-visibility accounts • Serve as the single point of contact between accounts and IT • Perform financial reporting and forecasting • Provide status reporting • Administer change requests • Gather and define requirements • Manage a matrix environment and engage the appropriate groups at the appropriate time • Act as the voice of the customer • Provide 24x7 on-call support for Severity 1 issues according to the duty roster, generally one week every two months • Respond to Severity 1 escalations 24x7x365 with a root-cause and corrective-action mindset • Manage scope, schedule, and budget for medium and large complex business startups across multiple IT teams • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree required in IT management, supply chain management, computer science, engineering, accounting, or finance, or a high school diploma with equivalent experience in one of these disciplines • Five (5) years or more in account management or related experience required • Two (2) years or more automotive industry experience required • Two (2) years or more logistics or supply chain experience preferred • Well-rounded knowledge of the automotive industry • Strong documentation skills for business requirements and scope definition • Ability to manage budgets through quotation, approval, and execution • Solid understanding of SOP98 and account capitalization principles • Working knowledge of project management methodology • Ability to build project plans using Microsoft technologies • Ability to manage project objectives for on-time delivery • Ability to negotiate resource allocation and priorities • Strong client-facing skills • Ability to build long-lasting internal and external customer relationships • Ability to generate results through influence • Ability to manage multiple projects and/or change requests concurrently (preferred) • PMI • Must respond to Severity 1 escalations 24x7x365 according to the duty roster • Must satisfy any applicable employment, education, motor vehicle, road test, badging, or customer background screening requirements

🏖️ Benefits

• Medical insurance • Prescription insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance options • Paid time off for vacation, illness, bereavement, family and parental leave • Tax-advantaged 401(k) retirement savings plan • Annual bonus, commission, and/or long-term incentive plan may be available based on position level/type • Opportunity for growth • Employee voice and participation in a respectful, collaborative culture