Forward Deployed Engineer

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Safe Security

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🔒 Cybersecurity

Consulting • Healthcare • Cybersecurity

Safe Security is a pioneer in Cybersecurity Risk Quantification and Management (CRQM), helping organizations measure and mitigate enterprise-wide cyber risks in real-time. Utilizing its ML-enabled API-First SAFE Platform, the company aggregates automated signals across people, processes, and technology to dynamically predict breach likelihood and the potential financial impact of cyber threats. Headquartered in Palo Alto, Safe Security serves over 200 customers globally, including multiple Fortune 500 companies, and collaborates with institutions like MIT for research on cyber risk solutions. The company has received several accolades, including the Morgan Stanley CTO Innovation Award, and is recognized for its contributions to the National Vulnerability Database and the ATT&CK MITRE framework.

📋 Description

• Lead technical onboarding for assigned customers: scope, plan, configure, integrate, and confirm value • Own each customer engagement through a defined outcome, communicating progress, risks, and next steps • Travel to customer sites for workshops, deployments, and escalations • Write scripts and lightweight automations to accelerate onboarding, data loading, integration setup, and repeat tasks • Collect technical details about customer environments, data sources, integrations, authentication, permissions, network constraints, payload formats, and expected behavior • Configure and customize the SAFE platform for customer business needs • Build and test customer-specific workflows and AI agents using SAFE and third-party APIs • Build custom solutions where product gaps exist • Diagnose failed or incomplete integrations and data flows • Reproduce and investigate issues using logs, platform telemetry, and platform knowledge • Present evidence-based issues to engineering and remain engaged until resolution or an agreed workaround • Collaborate with engineering, product, and customer teams to complete deliverables • Identify cross-customer patterns and provide product feedback tied to business outcomes • Use AI tools to analyze logs, draft scripts, summarize issues, and prepare customer-facing materials • Turn repeated tasks into reusable scripts, AI skills, or automations

🎯 Requirements

• Ownership and accountability • Creative thinking and problem-solving • Curiosity and ability to explore, discover and experiment • Experience in script building, product delivery and working directly with customers • Product onboarding experience taking customers or users from set-up to live use of a technical product • API fluency, including reading API documentation, calling and chaining endpoints, handling authentication, and interpreting responses and errors • Debugging and troubleshooting skills • Excellent written and verbal communication • Ability to write scripts that call APIs, process data, and automate customer tasks; Python preferred • Understanding of core cloud-based services and their implementation • Demonstrable use of AI tooling for troubleshooting, scripting, or automation • Ability to travel to customer sites • Exposure to cybersecurity, risk management, or security-tool integrations preferred • Bash or PowerShell preferred • Experience in a customer-facing technical role at a SaaS or enterprise software company preferred • Experience working in distributed, multi-time-zone teams preferred

🏖️ Benefits

• Meaningful equity/shareholder ownership • Unlimited leave • Top-tier medical insurance • Wellness benefits • Career advancement opportunities

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