Network Vendor Manager

🔥 15 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of SafeRide Health

SafeRide Health

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🚗 Transport

Healthcare • Healthcare Insurance • Transport

SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.

📋 Description

• Build and manage strategic relationships with transportation providers • Align provider business goals with SafeRide’s performance expectations and growth strategy • Drive provider performance through scorecard reviews, SLA monitoring, and continuous feedback loops • Partner with providers to expand geographic coverage while optimizing quality, cost-effectiveness, and scalability • Collaborate with Complaints & Grievances teams to implement corrective action plans and improve provider performance • Monitor vendor activity for compliance, including prevention of fraud, waste, and abuse • Serve as the primary escalation point for ride-related issues and coordinate timely resolution with internal teams • Lead, coach, and develop a team of Network Specialists • Partner cross-functionally to align network capabilities with business needs and operational strategy • Guide providers in adopting SafeRide’s technology and operational processes to improve efficiency and service delivery

🎯 Requirements

• Minimum of 2 years of vendor management experience with a proven ability to build and maintain strong external relationships • Demonstrated experience influencing stakeholders and driving performance outcomes through partnership and accountability • Strong written and verbal communication skills, with the ability to effectively present, influence, and resolve challenges • Experience monitoring and managing performance metrics, including SLAs, scorecards, and KPIs • Ability to think strategically, anticipate challenges, and align actions with broader organizational goals • Experience negotiating with external partners to resolve issues and drive mutually beneficial outcomes • Ability to manage competing priorities in a fast-paced, evolving environment • Willingness to travel up to 25% for provider meetings and relationship management • Bachelor’s degree is preferred • Experience in healthcare, health plans, Medicaid/Medicare, or non-emergency medical transportation (NEMT) is preferred • Experience working cross-functionally with multiple internal teams is preferred • Prior people management experience, with direct management of employees preferred • Experience working with provider networks, logistics, or service delivery operations is preferred

🏖️ Benefits

• Remote-first work environment • Competitive compensation • Career growth and development opportunities in a mission-driven organization • Annual bonus opportunities • Equity options • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Generous PTO • Paid company holidays • Paid parental leave

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