Director, CRM Insights

Job not on LinkedIn

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $130k - $150k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Saffire, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Saffire, LLC is a technology company that specializes in creating beautiful, unique, and engaging websites for events, venues, and destinations. Their integrated platform, SaffireTix, offers comprehensive ticketing solutions including online, advance, and gate sales, alongside contactless RFID band technology for secure patron experiences. With their Spark content management system, users can easily manage their websites and access real-time reporting, aiming to enhance revenue through ticketing and sponsorships. Saffire is a proud partner of several industry associations, reinforcing their commitment to the events and festivals sector.

📋 Description

• Lead the strategy, roadmap, and execution for evolving Legends' CRM into an embedded data solution • Define the long-term vision and organizational path toward automated system-to-system data flow • Partner with Technology, Insights, and Data Engineering on integrations, data pipelines, and APIs, including MCP connections • Evaluate, pilot, and deploy AI tools and coding or scripting automations • Oversee day-to-day Salesforce.com administration, data integrity, user management, and customization • Lead the current-state CRM strategy and Salesforce.com integrations • Identify process improvements and implement Salesforce.com and successor data solutions • Develop and maintain reporting and analytics • Train and support users and create documentation and training materials • Oversee CRM administration, executive stakeholder adoption, and ongoing support • Design reporting, object layouts, and process flows • Support client-level Salesforce best-practice buildout and utilization • Lead work with third-party vendors supporting CRM and data ecosystem projects

🎯 Requirements

• Minimum of 7 years of experience with Salesforce.com, including experience as a CRM administrator, developer, or manager • Demonstrated experience leading data or systems migration/modernization initiatives • Hands-on experience with AI-based tools and coding or scripting ability, such as Python or JavaScript • Familiarity with Model Context Protocol (MCP) or similar frameworks • Strong project management skills • Excellent communication and collaboration skills • Ability to work with cross-functional teams and executive leadership • Salesforce.com certifications are a plus • Experience with AI-coding platforms such as Claude Code or Codex is a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid vacation • 401k plan • Equal Opportunity/Affirmative Action employer