Care Navigator

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients or their families reaching out to Sailor Health • Guide older adults and caregivers through the intake process • Provide warmth, clarity, professionalism, and emotional support during initial conversations • Coordinate patient care and help patients navigate the journey into care • Match patients with the right therapist • Help patients feel confident and understood throughout the intake and care journey • Take initiative and help shape key processes as part of a small, agile team

🎯 Requirements

• US-based remote work • Empathetic and clear communication • Active listening and ability to handle difficult or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfort learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to quickly learn new software • Interest in mental health and healthcare access • Experience is welcome but not required; healthcare, customer service, or administrative support experience is relevant • Comfortable working Eastern Time Zone hours • Willingness to work one of the listed shifts: Monday–Friday, Wednesday–Sunday, or Saturday–Wednesday, during 9 a.m.–6 p.m. ET or 12 p.m.–9 p.m. ET

🏖️ Benefits

• Remote work flexibility • Remote-first team • Growth and ownership opportunities • Opportunity to shape key processes • Mission-driven work supporting older adults and their families