Account Partner Director – Retail Professional Services

🔥 0 minutes ago

🌵 Arizona, Colorado, +3 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $182.7k - $244.5k / year

⏰ Full Time

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as the primary executive point of contact for Professional Services engagements across a portfolio of retail accounts • Build trusted advisor relationships with C-suite and senior stakeholders • Identify, qualify, and close Professional Services opportunities, including implementation, advisory, and managed services • Collaborate with Account Executives, Solution Engineers, and Delivery teams on services strategies aligned with customer business outcomes • Lead development of Statements of Work, project proposals, and services roadmaps tailored to retail industry needs • Partner with delivery leadership to ensure successful execution, customer satisfaction, and on-time, on-budget delivery • Identify expansion opportunities within existing accounts to grow services revenue and deepen the Salesforce footprint • Represent the customer voice internally and advocate for resources, prioritization, and customer-success solutions • Maintain understanding of retail industry trends, challenges, and Salesforce product capabilities • Forecast services pipeline and revenue within the assigned territory

🎯 Requirements

• 10+ years of experience in professional services, consulting, or services sales, with significant experience in the retail industry • Proven track record of managing and growing enterprise client relationships and exceeding revenue targets • Strong understanding of Salesforce platform capabilities and their application to retail business processes, including Commerce, Marketing, Service, and Data/AI • Ability to develop and present complex services proposals to executive audiences • Excellent communication, negotiation, and presentation skills • Experience working in a matrixed environment across sales, delivery, and product teams • Salesforce certifications are preferred, such as Administrator, Sales Cloud, Service Cloud, or industry-specific certifications • Experience with agile delivery methodologies is preferred • Bachelor's degree in Business, Technology, or a related field is preferred

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles