Account Partner – Public Sector, NGO/Non-Profit

🔥 0 minutes ago

🏄 California, District of Columbia, +4 more states – Remote

🏄 California – Remote 🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🦀 Maryland – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $155.5k - $208k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Own and grow a portfolio of Professional Services opportunities across NGO and nonprofit accounts • Develop and execute account-level services strategies aligned to customer transformation goals and Salesforce product adoption • Lead discovery and scoping conversations to understand business challenges, technical landscapes, and success criteria • Create and present services proposals, Statements of Work (SOWs), and delivery roadmaps tailored to NGO mission objectives • Build and maintain executive-level customer relationships with CxOs, IT leaders, and program directors • Collaborate with Account Executives, Solution Engineers, and Customer Success teams to drive pipeline and close services deals • Partner with Delivery Managers and Practice Leaders to ensure successful engagement handoffs and customer satisfaction • Forecast services bookings and maintain pipeline hygiene in Salesforce CRM • Stay current on Salesforce product innovations, including Nonprofit Cloud, PMM, and NPSP • Advocate for the NGO segment through internal knowledge sharing, best practices, and go-to-market initiatives

🎯 Requirements

• 7+ years of experience in professional services sales, consulting, or account management • Demonstrated experience working with nonprofit or NGO organizations, including understanding of funding models, mission priorities, operational challenges, and constituent engagement strategies • Proven track record of meeting or exceeding services revenue targets in a quota-carrying role • Experience structuring and selling complex, multi-phase professional services engagements • Strong executive presence and ability to communicate value and influence C-suite decisions • Exceptional written and verbal communication, presentation, and negotiation skills • Ability to collaborate cross-functionally in a highly matrixed, fast-paced environment • Bachelor's degree or equivalent experience • Ability to travel 25-50% • Experience with Salesforce Nonprofit Cloud, NPSP, or Program Management Module (PMM) preferred • Salesforce certifications preferred • Familiarity with grant management, fundraising platforms, or case management systems common in the NGO space preferred • Prior experience at a system integrator, consulting firm, or enterprise software company serving the nonprofit sector preferred • Understanding of government-funded NGO compliance requirements preferred

🏖️ Benefits

• Competitive base salary + performance-based incentive compensation • Access to Salesforce's world-class training and enablement resources • Collaborative and inclusive team culture • Salesforce's 1:1:1 philanthropic model • Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program